Job description: Cruise Experts

Is travel your passion? Do you have experience in sales? If so, we have just the role for you!

Bolsover Cruise Club is the UK’s favourite cruise agent – we’re experts in creating unique holiday experiences for guests and we are on the lookout for new sales team members to help our customers book their dream cruise holidays.
Based at our purpose-built headquarters just outside Chesterfield, we will provide all the training and support you need to transform you into a first-class cruise expert.

You’ll be joining our friendly and passionate Sales Team and be responsible for a range of activities, including but not limited to:

• Dealing with incoming sales leads and providing customers with quotes
• Booking cruises, leading customers to the best option for their holiday
• Upselling and booking additional products where appropriate to provide customers with the best value
• Following up leads with outbound calls to ensure all sales leads are maximised
• Managing both new and existing queries, always ensuring an excellent level of customer service
• Serving customers that visit our in-house Cruise Bureau

What you love to do…

• Be enthusiastic about selling
• Passionate about providing excellent customer service
• Being part of a great team
• Speaking to an array of people
• Build rapport and establishing trusted relationships
• Use your initiative to handle a variety of situations

Experience in, or a passion for travel would be a real asset, but we’ll provide training in cruise product as well as how to use our sales and CRM systems and platforms, so it’s very important you’re keen to learn and develop new skills.

Interested?

To apply, email your CV, with a note on why you think you’re ideal for the role, to [email protected]