Awards season is once again upon us. This is one of the most exhilarating (and nerve wracking!) times within the travel industry and it’s another chance for us to cement our position as a market leader. However, to do this, we need your help. If you’ve had a great experience booking your cruise with Bolsover Cruise Club, then why not let the world know? This year, we’re proud to be nominated for two awards, just click the ‘VOTE FOR US’ images below to vote:
Cruise International Awards’ ‘Best Cruise Agent 2014’
This award celebrates the best of the best within the cruise industry, acknowledging cruise agents who make the booking process as memorable and enjoyable as the cruise itself. This year is set to be bigger and better than ever and we need your help! These prestigious awards are voted for by the people who really matter – you! We have been nominated in the Best Cruise Agent category, so, if you’d like to show just how much you’ve valued the service we’ve provided to ensure you’ve had the very best cruise holiday experience, please vote for us now!
World Travel Awards’ ‘Europe’s Leading Cruise Travel Agent 2014’
After an exhaustive search, World Travel Awards has revealed the nominees for its Europe Gala Ceremony 2014. Hundreds of entrants have been whittled down to the few who will proceed to the voting stage of the annual event, and we’re delighted to say Bolsover Cruise Club has been nominated for ‘Europe’s Leading Cruise Travel Agent’!
The World Travel Awards 2014 is a highly prestigious event as it celebrates excellence within the tourism industry.
Of course, we’re up against some tough competition – but here are a few reasons why we think we stand out above all others:
1. We offer ‘One2One’ service
You may have seen the term ‘One2One service’ on our website, but what does it really mean? One2One is our way of ensuring each and every booking you make through Bolsover Cruise Club is as straightforward and stress free as possible. Unlike other cruise agents in the UK, customers will speak to the same dedicated booking agent each and every time they contact the centre – whether that be for enquiries, for bookings, for amendments, for add-ons, or for after cruise care. We think this type of personalised service works best for both you and us. At our end, this way of working removes all risk of mix ups, while at your end, you can save both time and energy by not having to start from scratch each time you call us – your booking agent will be able to pick up right where you left off without any hassle.
2. Our Cruise Consultants have been there, done that
At Bolsover Cruise Club, we ensure that every single member of staff – those at our Cruise Centre and at ‘The Cruise Holiday Shop’ in the Meadowhall Shopping Centre – are all passionate about cruising. When you enquire about different cruise lines, ships, destinations, and excursions, you won’t be met with a blank look and a shrug of the shoulders. Our booking agents live for the seas, they’ve travelled all over and they know ship layouts like the back of their hand! Rather than reading from a card, we’re proud to be able to give you insider knowledge like no other cruise agent can, providing personal tips and advice from those who have been there and done that.
3. You can book with confidence with Bolsover Cruise Club
As an ABTA member, our customers can be sure that they’re 100 percent protected with each and every booking they make. At Bolsover Cruise Club, we’re confident that our internal processes are perfectly up to scratch, which means problems and issues are very, very rare occurrences. However, as an independent cruise agent, we have no control over the processes of the cruise lines we work with, and while we’re sure they’re very efficient, we like to know that we can help to protect you should something go wrong. Our ABTA membership means that in the unlikely event that something does go wrong; our customers will never be out of pocket.
4. Best prices guaranteed
Due to our fantastic relationships with the world’s leading cruise lines (we’ve been the number one independent cruise agent for P&O Cruises and Princess Cruises since 1987), we’re able to apply the same great discounts to your cruises that the cruise line itself offers, but with our own additional benefits. This year alone, we’re able to offer you free drinks on board selected P&O Cruises sailings, free stateroom upgrades on select Cunard sailings, and the choice of free on board credit, car parking and coach transfers when you book certain sailings with us. Don’t forget, you’ll also find exclusive savings posted in the window of ‘The Cruise Holiday Shop’ in the Meadowhall Shopping Centre on our state of the art window screens!
The awards that we’ve been nominated for this year are highly prestigious, and it’s a true honour to have been selected from hundreds of other cruise agents across the world. At Bolsover Cruise Club, we know we’ve got what it takes to win, but we can’t get there without your help. We’d like to extend a huge thank you to those of you have already voted for us in one or both of the award categories, and to those who are voting right now – we really appreciate it!