Your Future Cruise Credit Questions Answered
One of the current buzzwords in the cruise industry right now is the term Future Cruise Credit, also known as FCC. If like so many others you are a little lost at sea in knowing what this actually means, we’ve got you covered in our FAQs on Future Cruise Credits.
What is Future Cruise Credit?
Future Cruise Credit (or FCC, depending on which term you prefer to use) is a monetary credit, like a gift card, that most cruise lines are offering you to use to put towards or pay off a new cruise booking. FCC is being offered to guests who opt to cancel or have had their cruise cancelled due to the current Coronavirus outbreak.
How much FCC will I be given?
The amount of FCC being offered does vary from each cruise line, though most cruise lines are offering you the value what you have already paid for your cruise as a minimum, plus in some cases a little extra. Should you need to cancel an upcoming holiday where the cruise line allows, there may be an option to obtain an FCC, rather than the usual cancellation fee, depending on the cruise operator’s policy. Where this option is available, one of our Cruise Experts will be able to confirm the FCC value you will receive upon cancellation.
What do I need to do to get my FCC?
Quite simply, nothing. If you opt to cancel your cruise, or your cruise has been cancelled, the cruise line will apply your FCC to your account. Due to the volume of requests, the process on how long this takes does vary from each cruise line.
Can I use my Future Cruise Credit to pay for more than one cruise?
Yes. If the amount of your credit is higher than the cruise fare of your new booking, you can apply the remaining FCC balance on additional future bookings up to the expiration date.
Note that you will be responsible for paying the difference between the new cruise fare and the amount of the FCC, should there be any.
Can FCC be transferred to another cruise line?
No, this is not possible. Your Future Cruise Credit needs to be put towards a cruise sailing with the same cruise line that your original booking was with.
Do the Future Cruise Credits expire?
Yes, all Future Cruise Credits do expire and this varies per cruise line so it is worth checking with your Cruise Expert. For example, Future Cruise Credit with P&O Cruises and Cunard can be used right up to the end of the year (31 December 2021) and be redeemed against any voyage currently on sale.
Can I use my FCC with Bolsover Cruise Club if I booked my cancelled cruise with another travel agent?
Of course! In fact, we’ve rebooked thousands of cruises for clients who had previously booked with another travel agent. Your FCC is held on your account with the cruise line itself and you can choose to make your future cruise booking with us if you’ve had your confidence in your usual travel agent knocked. We’re 100% financially-protected and here for you seven days a week to answer any of those queries you might have. We know these times aren’t normal, but we’re more sure than ever that great service is what makes an amazing holiday, right from the very start.
If you have an FCC to use, or just have questions on how to use your FCC to plan your next holiday, our friendly Cruise Experts are on hand to help. Give them a call on 01246 819819 and let’s start planning a trip to make up for lost time and more!