The procedure for embarkation and disembarkation.

Embarkation & Disembarkation


Your holiday will get off to a great start, thanks to a quick and easy embarkation whether you’re joining your ship abroad or at a UK port.

You’ll need your tickets, passport, visas and holiday insurance information when you board the ship, so make sure you have all of these things to hand. Your individual check-in time is based on your stateroom allocation and will be stated on your ticket; it is advisable not to arrive any earlier than your allotted time as the terminal may become extremely busy on departure day and it is unlikely that you will be able to board earlier than your time slot.

When you arrive at the port terminal, luggage porters will be on hand to transfer your luggage from the terminal to your stateroom. Once inside you will register your credit or debit card for on board purchases, receive your cruise card and go through the security scanners with your hand luggage, before finally getting on board. You’ll find that most of the ship’s facilities and restaurants (excluding shops, the spa and casino) are open on embarkation day, so take the time to have a good look around!


On your final night aboard, you will be required to leave your luggage outside your stateroom, usually before midnight. Porters will collect all luggage throughout the night, so make sure you keep a change of clothes in your hand luggage, along with anything else you might need during your last day aboard.

Breakfast will be served as normal on disembarkation day and you will have a couple of hours to enjoy it at your leisure before disembarkation begins. The disembarkation process is usually staggered, beginning around 8.30am and continuing until all passengers are off the ship. You will usually be advised your allocated disembarkation time or colour code before arrival at your disembarkation port. Earlier or later disembarkation times to those you are allocate may be granted but the request must be discussed with reception as soon as you board the ship to begin your holiday.

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