A great time on Britannia

P&O Cruises | Britannia Reviews

By Pat on 25 February 2020
Overall
Service
Condition
Cleaniness
Comfort

Been with P & O for years now but this was our 1st cruise on Britannia. My sister had lost her husband months before and she was unsure as to whether she would come as a party of 6 down to 5. However we persuaded her to come and she had a balcony cabin next to ours. We all had a great time, loved the ship, weather was great in the Caribbean, and had good service. However, as we have cruised for a number of years with P & O we have seen a gradual decline in service and quality. We still think it is good service but used to be fantastic service. For this reason we have been trying other cruise companies and I have to say P & O need to up their game to compete. Drinks package is way too expensive, there seems to be a lack of staff at times (waiting staff in lounge whilst watching a rugby match) and deck staff. They also need to look at other destinations as all too familiar for us now and we are looking at trying destinations not visited before.


By Pat on 25 February 2020

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