It was our second time aboard Britannia and we thought the refurbishment of the atrium area was not a positive in general.
Before the refurbish the reception was in the atrium which made it easy for orientation and getting around. We found with two almost identical bars one each side it was easy to mistake forward and aft. The reception area is incredibly small for a large ship and at times the queuing system busy. We particularly found it a little strange that for a British cruise ship aimed mostly at the British market the reception staff spoke poor English and didn’t always fully understand the point we were raising. The cruise itself was a lovely itinerary and we fully enjoyed majority of the Islands. As with many cruise ships the food was plentiful and selection very good. Around the ship the staff are very friendly but again not quite so at reception. I was a little excited to find a birthday card in the cabin mail box the morning before my Birthday but the excitement soon turned to disappointment on seeing the envelope was addressed the our cabin but unfortunately was for a differently named passenger I guess attention to detail is not a priority. As my 70th Birthday was a sea day and black tie evening we had a lovely time and meal. As far as entertainment goes there is always something going on if you care to take part during the day.
The evening entertainment is a little second rate although you cannot fault the energy and effort the entire entertainment team put in . Any entertainment by a Name you would recognise from Tv etc is only available if you wish to put your hand in your pocket and pay extra for it I believe this is part of P and O way forward as I believe if you wish to see Gary Barlow in the 710 club on Iona you will have to purchase tickets on a first come first served basis. I’m old fashioned and believe quality entertainment should be free And available to all in the Headliners theatre. There were three TV celebrities appearing in the Limelight club during our cruise with a ticket prices between £25 – £35 a head, yes you get a meal included but you already get that included in your cruise price. All in we had a great time and would go on Britannia again as it’s a good ship just a few tweaks away from being a great ship.