Carribean January 2020

P&O Cruises | Britannia Reviews

By Tim Moreton on 11 February 2020
Overall
Service
Condition
Cleaniness
Comfort

1st time for us and it was a great experience from booking and onwards ship is outstanding the crew excellent food and choices where to eat spoilt for choice entertainment brilliant and the fact of being in the Caribbean in January topped it all


By Tim Moreton on 11 February 2020

1 Comment

  • Completely agree I had a brilliant cruise on board Britannia and loved every minute. Unfortunately the whole experience ruined by a 48 hour flight delay coming home with very little communication from TUI and being shipped from pillar to post and made to feel like we were in the way. Now have been told by TUI that it will take 56 days to investigate our delay ??!!! because we booked through P&O- disgusting and has unfortunately undone all the relaxation and joy from my cruise. Also no-one answers the phone either at TUI or P&O they could definitely learn some customer care from my brilliant cabin steward for whom nothing was too much trouble !

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