Holland America Line Reviews

 Holland America Line  Reviews

From spacious, mid-sized ships, classic nautical lines, warm and hospitable service, Holland America Line holds true to the timeless elegance of ocean travel. Read more about Holland America’s elegant fleet of cruise ships in the cruise reviews below.

Read The Latest Holland America Line Reviews Below

Creaky but Classic
By David on 11 March 2019
Holland America Line | MS Noordam Reviews

Noordam is a beautiful classic ship, the friendliness and service from the crew was 1st class. Not sure it is cut out for the rough seas of Tasmania, it was very creaky and noisy during any type of swell. So, a little tired and yet cosy on the interior.


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HOLLAND AMERICA CRUISE ON MS NOORDAM
By John Potter on 08 March 2019
Holland America Line | MS Noordam Reviews

This cruise toured from Auckland to Sydney and successfully visited all the planned locations. The restaurant and stateroom staff were excellent, but the on-board facilities and activities were disappointing, certainly in comparison to our previous Noordam cruise in Alaska; for example, there was no dancing, no director for the daily bridge programme, the entertainments were mediocre, and there were fewer daily activities than on Cunard cruises. We found ourselves going to bed early as there...


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Asia cruise
By Maureen Mary Neilson on 26 February 2019
Holland America Line | MS Westerdam Reviews

The ship was cold in all public area. Cabin staff exceptionally good. Breakfast food in the restaurant was abysmal but the good in the Lido was fine. The shows were very poor with a rock violinist on 2 nights, conjourer on 2 nights and the musical shows were terrible with the female singers “screeching”. The cost of tours exorbitant and poor value. Everything including the buffet drinks station closed at 11 p.m. I believe there...


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Antarctic stunner
By Kathleen. Morriso on 02 January 2019
Holland America Line | MS Zaandam Reviews

The ship sailed from Buenos Aires to San Antonio Santiago via Cape Horn. We were blessed with amazing weather calm and fairly warm. We were able to get to the Falklands and around Cape Horn without any rough seas. It’s a small ship but very compact. Food was excellent. Choice in the main restaurant and lido was fantastic. Afternoon teas with silver service was a bonus. The onboard cruise /port information was very good. Getting...


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Never make an early booking with Holland America Line
By Jens Jakobsen on 08 October 2018
Holland America Line | MS Zuiderdam Reviews

Never make an early booking with Holland America Line They are fooling early bookers when they reduce rates 1 months prior to departure without compensating early bookers to same level like other cruiselines, e.g. Royal Caribbean in such cases. On our cruise they reduced the cabin prices with 2.600 USD the last month prior to departure and thereby cheated early bookers the same price. And they difinitively reject to compensate early bookers in any way....


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Alaska 2018
By John Hemingfield on 01 October 2018
Holland America Line | MS Nieuw Amsterdam Reviews

Just returned from a 7 day Alaska cruise followed by two day trip on the Rocky Mountaineer from Vancouver to Banff. This was booked through Bolsover but organised by Holiday Directions. Everything ran like clockwork. Transfers spot on time and comfortable. Once with Rocky Mountaineer, it was a very slick operation. The trip to Alaska was fantastic mostly because the weather was very kind to us. Glorious sunshine throughout which is apparently unusual for Alaska....


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Another successful cruise with Holland America
By Robert and Mary Schulte on 27 September 2018
Holland America Line | MS Koningsdam Reviews

Another successful cruise with Holland America, this time on Koningsdam from Amsterdam to St Petersburg. This was a huge ship, 2600 passengers and 1000 crew. With this in mind the service and the condition of our stateroom were exactly as we expected. Neptune lounge outstanding. Stewards in both restaurant and stateroom were as always both extremely attentive, entertaining, and could not do enough for us whilst on board. Koningsdam is a very new ship and...


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Cruise to Alaska
By Ken Brown on 25 September 2018
Holland America Line | ms Volendam Reviews

We have just returned from a cruise to Alaska on Volendam. Check in at Vancouver was extremely efficient and our cabin was ready on time. The cabin was kept clean and the staff on board were very friendly and helpful. We really liked the buffet area. We have sailed with P&O and it really is sometimes a bun fight, and people help themselves, pile it on the plate and then leave most of it. In...


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Service Issues
By Tony Wilson on 21 September 2018
Holland America Line | MS Nieuw Amsterdam Reviews

This was a very good cruise overall as it was to Alaska which is exceptional and has the best scenery in the world in our view and we have been to some fabulous places. The food was very good but my wife is lactose intolerant and the ship was advised in advance but you would not have thought so. It was a constant battle to get soya milk, there were no soya yoghurts and the...


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Disappointed
By Elizabeth John on 28 August 2018
Holland America Line | MS Oosterdam Reviews

We were so looking forward to our trip on Oosterdam as we had wonderful memories of her from a previous trip a few years ago. Unfortunately the 3rd morning into the 13-night trip I went down with what was diagnosed as Gastro Enteritis and Colitis. I was perfectly healthy boarding the ship. We only got off the ship prior to my illness at Split where we ate nothing outside nor used any toilets. We missed...


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Just got back from a wonderful cruise on Oosterdam!
By Mrs Lucy Smith on 24 August 2018
Holland America Line | MS Oosterdam Reviews

Our cruise with Holland America was a delight from start to finish, the service was impeccable, the food was top notch, the boat in superb condition, entertainment this year was superb, as was the BB Kings band, first class!   We love Holland America and the size of their ships and their itineraries, we will definitely sail with them again soon!


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Not up to standard
By David Halstead on 27 June 2018
Holland America Line | MS Amsterdam Reviews

First time with HA and we were really looking forward to the 17 day cruise from Fort Lauderdale to Seattle via the Panama Canal. We had been allocated a cabin on deck 3, which at first seemed OK, a bit small but OK. That was until we tried sleeping and were kept awake by lots of scraping of furniture, chairs, tables or other items. This was at 10 -11 pm!!!! We asked to be moved,...


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Alaska cruise
By David Bentley on 04 June 2018
Holland America Line | MS Nieuw Amsterdam Reviews

This was our 4th cruise. Alaska was always on the bucket list and the destination didn’t disappoint. First time on Nieuw Amsterdam. Beautiful ship and fabulous throughout. Plus points were comfort, room service, layout, entertainment and premium restaurants. Negatives were 6am wake ups with staff moving deck furniture( never choose deck 8 at rear of ship). Noisy,rushed,crowded service in main restaurant. Dining in main restaurant is not a relaxed enjoyable affair. There is a huge...


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Pleasantly surprised
By Liz Waines on 03 April 2018
Holland America Line | MS Noordam Reviews

First time cruising with Holland America, and what a pleasant surprise. We had read some reviews on Ms Noordam which weren’t glowing so we weren’t expecting great things. We booked 14 day cruise around New Zealand. Leaving Sydney on a bright sunny hot day we embarked on time and were soon on board exploring the ship. The ship was a little tired in places, but very clean and spacious with everything you would expect and...


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First Time with Holland America
By Philip Redfern on 14 March 2018
Holland America Line | MS Zaandam Reviews

We recently travelled on the Zaandam from Buenos Aires to Rio and back again on the ‘Colours of Brazil’ cruise. Overall it could not be faulted; the food, staff, entertainment and deck facilities were superb. Our only criticisms were that dress code in the restaurant was poorly implemented and many passengers had no idea what was meant by the phrase ‘smart casual’ and the stateroom including the bathroom although immaculately clean was dated and in...


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The Splendour of the Far East
By Ian Robinson on 13 March 2018
Holland America Line | ms Volendam Reviews

We cruised on a back to back over 30 days from Hong Kong to Singapore. We visited Hong Kong, Vietnam, Cambodia, Thailand, Singapore and the length of Indonesia down to Komodo returning to Singapore. A Fantastic cruise, Itinerary, tours, staff, food entertainment……………..could not be faulted!!


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Indonesia Itinerary
By Julie Hall on 09 March 2018
Holland America Line | ms Volendam Reviews

Have just returned from a 2-week cruise around Indonesia on the MS Volendam. The holiday/ship were both excellent. The ship has recently been refurbished and it was noticeable – a more modern feel to it. Staff in the bars and dining area, in particular, were always helpful and pleasant, some of the nicest staff I have come across. The food in all areas was excellent. The dining room, in particular, provided an excellent range and...


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Westerdam review
By R. Whincup on 08 February 2018
Holland America Line | MS Westerdam Reviews

This was our first cruise, so nothing to compare it too. Sailed from Ft. Lauderdale to San Diego, through Panama Canal. Pros: good service, good food, friendly staff, clean ship, nice weather. Cons: too many days at sea, poor ports of call, prices of drinks outrageous, tours a bit poor and expensive, $13.50 per day per person service charge!!! All entertainment and daytime activities geared to older American audience. At least we got to see...


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Venue Shifter
By P & H Smith on 21 December 2017
Holland America Line | MS Noordam Reviews

We were pleased that the ship’s journey enabled us to visit a variety of locations in Australia and New Zealand – on time and in calm seas. The fiordland scenery was exceptional. Our state-room veranda on Navigation deck was excellent. Being only one floor from the Lido Market (hottish water for drinks) near to Observation and gym/swim deck was good. Unfortunately, the noise from the dish-wash station directly across the walkway from our door was...


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Cruise New Zealand to Australia
By Rosemary Tyler on 04 December 2017
Holland America Line | MS Noordam Reviews

We chose this cruise because of the itinerary. It visited a number of ports down the east coast of North and South Island before sailing across to Tasmania. It was our first cruise with Holland America although by no means our first cruise having cruised previously with a number of other cruise lines. I will start with what we did not like. 1. the draconian alcohol policy whereby peoples’ cases were searched without the owners...


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