Holland America Line Reviews

 Holland America Line  Reviews

From spacious, mid-sized ships, classic nautical lines, warm and hospitable service, Holland America Line holds true to the timeless elegance of ocean travel. Read more about Holland America’s elegant fleet of cruise ships in the cruise reviews below.

Read The Latest Holland America Line Reviews Below

Date: 25 February 2014
Line: Holland America Line | Ship: MS Oosterdam Reviews

Title: Review Summary: We were very unhappy about a number of matters:- 1) One of our cases was not brought to our cabin. We feared that it had been left behind in Sydney. We found that it had been “confiscated” because an x-ray had shown that it contained a pocket knife. When we opened the case, and showed the knife to the security officer, he shrugged and let us keep it. a) Why were we not told about...

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Date: 23 February 2014
Line: Holland America Line | Ship: MS Veendam Reviews

Title: A mixed bag Summary: We have been on the Veendam before and find the ship comfortable, clean, well run, and not too big. On this occasion we were a little fated by events. We set off on time but after 22 hours at sea a lady fell down some stairs and injured herself badly. The captain took the decision to turn the ship round and head back to San Diego so that the patient could be helicoptered off to...

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Date: 22 February 2014
Line: Holland America Line

Title: H&M cruise Feb 2014 Summary: Panama Canal Cruise Cabin spacious & comfortable and an excellent steward. Food about on a par with other cruise lines. Customer service variable. Ordered flowers for my wife’s birthday they didn’t arrive went to “front office” they were not that bothered but assured us we wouldn’t be charged. Re ordered 2nd bunch they finally arrived. Lo & behold we were charged for 2 bunches and when queried were asked did we want a refund? let...

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Date: 19 January 2014
Line: Holland America Line | Ship: MS Westerdam Reviews

Title: 7 day Caribbean Cruise Summary: Everything we expected from Holland America Line. First class food and service. Can’t wait to go back next year!

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Date: 06 January 2014
Line: Holland America Line

Title: Relaxing Cruise Summary: First time on this ship. Embarkment was well organized and went to our cabin almost straight away but had to wait for our luggage. Staff were friendly and helpful at all times Ships facilities were good, plenty of room to roam about We had a basic inside cabin and it was much bigger than expected The food was good and service was excellent Norway is a wonderful place to visit, lovely and clean with beautiful...

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Date: 07 November 2013
Line: Holland America Line | Ship: MS Noordam Reviews

Title: Noordam 20-31 October 2013 Summary: Very pleasant cruise especially as the itinerary was amended to include Israel. Good excursions packed full of history. Very smooth ship. Food good but would have enjoyed more veg and silver service like P&O. Bar prices a good reason for being teetotal. Discounted upgrade to larger staterooms appreciated. Not happy with being dispatched to the airport (1 hour away) from ship at 8.30am for a 3pm flight apart from this flights and transfers all good

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Date: 18 August 2013
Line: Holland America Line

Title: Lovely Ship Summary: We had a great holiday, beds were comfy, rooms larger than expected. It was really nice to leave from UK rather than flying. However we did have a grub in my husbands soup that took the dining room staff 24 hours and a second complaint before they responded to us effectively. The food and ship was spotless so I am sure that this was a one off. We were charged a couple of times for...

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Date: 17 August 2013
Line: Holland America Line

Title: Ryndham & Norwegian Fjords Summary: We normally sail with Royal Caribbean and thought we would give HAL a try due to a tight schedule. Whilst the ship doesn’t look as splendid from the outside like the RC ships, we were pleasantly surprised with the food, accommodations and entertainment areas on board. The ship has a more classic than modern feel but we found the ship to be very cosy and comfortable. We were really impressed with the outside stateroom (A...

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Date: 03 August 2013
Line: Holland America Line | Ship: MS Nieuw Amsterdam Reviews

Title: Not bad…not good Summary: This is the second time we have cruised aboard this ship. I personally found the experience to be nothing out of the ordinary. I have the impression that the quality of the Holland America product has been lowered. First ship into port, anchored out and tendered to shore, only to watch a Thompson ship come in later that day to tie up alongside. At Kotor the ship anchored a long way from the jetty. Dirty...

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Date: 30 July 2013
Line: Holland America Line

Title: A few unfortunate hiccups Summary: We are regular cruisers with most popular lines, Cunard being our current favourite. This ship listed as 5* by Bolsover so we expected something comparable if not better than Celebrity or Cunard, Our arrival was not matched with a welcome drink or a bottle of bubbly, in the stateroom, we realised that being an older ship it did not have a fridge and a non interactive TV that was also rather poorly positioned with a...

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Date: 27 July 2013
Line: Holland America Line

Title: norway knights Summary: Just returned from a 7 day voyage to Norway in the rain. Loved every minute. THe food and service was far better than we had expected. The boat, although looked a bit dated from the outside, was very well maintained and exceptionally clean on the inside. Like any cruise you have to chose what you spend your money on and always research before you travel. The staff are always friendly with smiles and a greeting...

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Date: 27 July 2013
Line: Holland America Line | Ship: MS Zuiderdam Reviews

Title: Excellent Summary: First time on a holland America cruise ship. All the crew were genuinely pleasant and helpful. The food was excellent and the 2 shore excursions we did were well worth the money! These were the Juneau hatchery, with Mendenhall glacier, and Glacier gardens. The other was Skagway, the White Pass railroad train to Fraser BC, with Klondike gold mine. It was an amazing holiday, definitely would recommend it

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Date: 26 June 2013
Line: Holland America Line | Ship: MS Noordam Reviews

Title: Great Cruise with only minor quibbles! Summary: Our first time with this line. Generally a lovely ship but the balcony railing was pitted and rusty.. A recent case of GI trouble caused a late boarding as it was disinfected thoroughly. No self service for three days until it all cleared. Masses of Purel cleanser at every turning! Food was first class and very tasty and varied. The dining room service was excellent. (That magic word!) We were acknowledged by the staff wherever...

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Date: 22 June 2013
Line: Holland America Line

Title: cruise on the Ryndam Summary: Trips very expensive and not value for money, 15% service charge on all drinks was extortionate, bought the all inclusive package-felt as though we were second class citizens, being given short measures of wine and having to wait for drinks, card being taken away because the facility to process the payment was not in all areas of the ship, overall the cruise in total was NOT value for money, very disappointed and will not travel...

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Date: 09 June 2013
Line: Holland America Line

Title: Ryndam review Summary: Having just completed our first cruise with HAL, I would like to say we done to all of the staff for making the cruise so memorable. The first view of the ship when approaching Dover my first impression was not good, it looks rather old and dated, however once on board first impressions get swept away by the interior layout and furnishings The staff in the Neptune Lounge (Claudia & Belinda)are most helpful in assisting...

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Date: 08 April 2013
Line: Holland America Line | Ship: MS Nieuw Amsterdam Reviews

Title: Still a Princess fan Summary: This was our first HL cruise and in the main it was satisfactory.However there were a number of minor niggles which you would not expect of a 5 star cruise line. eg – on our first night, two items on the cocktail list were unavailable , two choices of wine at dinner were also unavailable and the wine list we were given was out of date – correct prices were higher. Organisation of breakfast in...

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Date: 12 March 2013
Line: Holland America Line | Ship: MS Nieuw Amsterdam Reviews

Title: Superb ship Summary: The organisation throughout was faultless. The ship was of the highest quality in cleanliness, service, provisions, particularly in the pristinely laundered linen, and the food. The amusements were fairly comprehensively selected with the Adaagio and the Cantate being superb. The crew were always pleasant, helpful and smiley. We were upgraded to the 7th deck, but were given a cabin which had an extension on the roof, preventing the sun from reaching us, which was a...

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Date: 13 January 2013
Line: Holland America Line | Ship: MS Zuiderdam Reviews

Title: First Time Holland America Summary: Having been on. 21 previous cruises since 2002 we were led to believe that Holland America was a class above the likes of Princess, Royal Caribbean, Celebrity, NCL, and P&O. All of which we have cruised with. We expected to pay more for this extra class. Imagine our disappointment in a number of issues. Firstly, on sea days there a great shortage of sun beds. Deck 10 was a wide expanse of space with only...

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Date: 16 May 2012
Line: Holland America Line | Ship: MS Zuiderdam Reviews

Title: Caribbean/Panama Canal Summary: We really enjoyed our cruise with the crew and shore staff looking after us very well. The itinerary was very satisfactory and most of the shore excursions we chose were good. Our only negative points was that the vessel seems to be getting tired and needed some very tlc. For instance the air-conditioning was switched off on one of the hottest days for maintenance. Also our cabin and all those in the stern of the...

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Date: 22 March 2012
Line: Holland America Line

Title: RYNDAM – CRUISE TO THE CANARIES Summary: Bolsover Cruise Club got us off to a good start by arranging our booking – they were very helpful and efficient. The cruise from Barcelona to the Canaries and back was very enjoyable. We have had wide experience of cruise lines, and we are pleased to say that HAL are one of the very best. We had a lovely restful time, pampered by an excellent staff. Food was superb,and there was plenty to do, albeit...

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