Disappointed

P&O Cruises | Ventura Reviews

By susan shambrook on 23 September 2019
Overall
Service
Condition
Cleaniness
Comfort

Fourth time on Ventura and have always been delighted however very disappointed this time. Our cabin was lovely made even nicer by an excellent cabin steward Jay, nothing was too much trouble.

We went Freedom Dining which suits us and overall the food in the restaurants was lovely although at times the service could be very slow and even though the waiters had been told we had come in early especially to go to the Headliners show our whole table had to forgo desserts in order to get to the theatre.

The buffet was very poor, the food was bland, unappetising and unappealing and the abysmal free for all.

For a table or a seat dreadful. Tables very dirty especially round pool areas Also found difficult to get a drink not many drink stewards around, found ourselves ignored many times.

Headliners shows excellent and specialist restaurants well worth the extra cost.

Excursions which we did every stop were very expensive and certainly not value for money.

Also found security staff rude at times and impatient with some who had slight mobility issues .

overall very disappointed with this cruise especially as we had such great experiences previously.

Ventura looked tired and unkempt in some areas certainly needs some T L C

These cruises are expensive and advertised as luxury, sorry but this was not luxury.

PO you need to take a close look there’s lots of competition out there.


By susan shambrook on 23 September 2019

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