Falling standards

Cunard Line | Queen Elizabeth Reviews

By MARGARET SAVAGE on 07 January 2019
Overall
Service
Condition
Cleaniness
Comfort

I have cruised many times with Cunard and have Diamond status. The Xmas cruise was a disappointment food wise. The portions have been reduced in size the combinations of food was at time odd and after requesting HOT, HOT, food in the restaurant on the 6pm servings I had to constantly send it back as the plates were cold. Vegetables were only served on request. The waiters were wonderful and embarrassed at the complaints at our table.

Entertainment in the theatre was energetic but extremely loud with the 2 ladies voices YELLING. All in all the rest of the cruise was as expected…….VERY GOOD.

The “duty-free” was increased in price drastically charging $125.00 for 500g Golden Virginia but in Lisbon was €34.00 for 250g !! The biggest shock was they only give £0.87p to the USD = 40% less than the banks! Finally, the lovely pens have been replaced by PLASTIC RUBBISH.

By MARGARET SAVAGE on 07 January 2019

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