Home Cruise Reviews Centre Holland America Line Disappointing Cruise!
Disappointing Cruise!
Philip Peacock | April 11, 2015 | Holland America Line
Never cruised with HAL, and will not cruise with them again!
Poor organisation in the Rotterdam Dining Room, poor service, definitely not a fine dining experience, more like a cafeteria.
Dirty and stained towels in our stateroom. Cut my foot getting out of the sea view pool on glass, never experienced bar stewards serving drinks in glasses round a pool.
Emergency drill and muster was an absolute joke. Tender facilities extremely slow and laboured.
Immigration and disembarkation , very time consuming and chaotic with no HAL staff around.
The bar staff were excellent and really made an effort, they were a pleasure.
Ryndam is going into dry dock for a refit later this year before going to P&O Australia, we got the the impression that they were winding down and the crew will be dispersed to other ships.
We have done over 25 cruises with many cruise lines and have never found the need to complain as we needed to on this cruise.
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