Westerdale | April 11, 2018 | Holland America Line | Veendam
We booked Holland America based on our previous experiences with this cruise company, but unfortunately this cruise was very disappointing. The entertainment was very 3rd rate, the sevice was very poor and on at least two nights we were waiting 50 to 55 minutes to be served with our main course at our evening meal. The food left a lot to be desired. We were left without air conditioning from 9 AM until after bedtime, and despite persistant requests for a member of the engineering staff to meet with us to explain what the problem was, our rquest was never met.
Overall the cruise was a big disappointment & we will not cruise with Holland America in the future.
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