Lovely ship shame about the evening meals

Fred. Olsen Cruise Lines | Balmoral

By kay kearns on 14 August 2017
Overall
Service
Condition
Cleaniness
Comfort

We liked the Balmoral very much and the staff were excellent and very helpful.
Our cabin, a superior balcony suite, was very roomy with loads of storage space.
The bathroom was definitely overdue for a refit but again was clean and quite large.
The breakfast in both the Palms and the Avon restaurant were good but the evening meals in the Spey were very disappointing.
There was real evidence of severe cut backs in both the quality and the quantity of the food.
The last 2 nights the meals did improve so I am wondering if there had been complaints.
As our evening meals are usually a highlight on our cruises we are wondering whether we should not travel with Fred again!
This would be a shame as in every other respect we really enjoy their ships.
I am awaiting a response to my e mail to Fred Olsen before making a decision on our next trip.

By kay kearns on 14 August 2017

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