Home Cruise Reviews Centre MSC Cruises
Appalling customer service, bad management, no one speaks English as first language.The food was same, same, same and cold/warm at best. The "entertainment" was dire… Read more
Good itinerary and a reasonably priced package since drinks were included. Totally overcrowded. Could hardly move in the buffet dining area, making passengers rather grumpy,… Read more
This is one of the oldest ships in MSC's fleet, yet from experience, its far better than most other companies. There were things which tainted… Read more
A fantastic experience on the ship. Basically everything you need at the touch of a button from booking many items, if lost find your cabin,… Read more
The ship is beautiful and in pristine shape. However, it's huge, and so feels less like a ship than mid-size ships. The heart of the… Read more
Booked this cruise due to itinerary and not wanting to sail from UK. Having travelled with other cruise companies our expectation of MSC was to… Read more
The food was not of expected standard (3*)when compared to Celebrity(5*) or P&O(4*). The service in the main dining room was chaotic on several evenings… Read more
I had booked this Black Sea cruise 12 months previously mainly for the Black Sea itinerary and although the Ukrainian ports were cancelled before we… Read more
Sailed 1st Nov 15, after transfer from airport, bags dropped, check in and photo!!! Drinking cocktails in 15 mins. Superb. The Allegrissimo drinks package at… Read more
Most staff unfriendly and never smiled. Hand sanitizer either empty or no one asking people to use them. Mop and buckets left in toilets, don’t… Read more
My partner and I have cruised many times and this was our first time with MSC. We were travelling with family including Grandchildren aged 22,… Read more
We had been with MSC last year and again had a great time the staff cannot do enough for you,from the airport to the embarkation… Read more
We got a good deal on this 7 day Northern Europe cruise so decided to try MSC, having previously sailed with P&O. Embarkation was quick… Read more
Our first trip to the Caribbean and the cruise was an ideal way of sampling what each venue had to offer. Waking up to a… Read more
Our first ever cruise and if our experience is normal we shall never cruise again. Organised chaos from start to finish and if butlins at… Read more
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A pleasant surprise for our recent week on Aurora with P&O. A great improvement on our last experience on Iona,… Read more
Good service. Good entertainment. Good selection of food. Good Restaurant service. Good friendly staff. Bad, Air conditioning on in public… Read more
My wife and I went on the Alaska and Inside Passage cruise in July 2023. We had cruised with Hurtigruten… Read more
This was a one week cruise which my husband and I took in August from Rome. The ship was full… Read more
We enjoyed our latest cruise, this time to Alaska. Went on several excursions and learnt a lot. Everything was well… Read more
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