P&O Cruise J212 14 Nights holiday to Iceland & Norway 05-19 July 2022
Steven Mingay | July 28, 2022 | P&O Cruises | Arcadia
Having enjoyed six previous cruises with P&O with never a cause to complain, we had every confidence to rebook another holiday, but what a disaster this time:
Cabin G104 an Outside Stateroom was far from being our anticipated “upgrade” from the inside cabin that we’d previously enjoyed on Arcadia for a Baltic cruise. The cabin was under the Meridian Restaurant on Deck 2 with the “kitchens/clearing area” above producing unbearable and unacceptable noise levels until midnight. This cabin should only be sold with the caveat of noise at a reduced price as likewise other cabins are sold with “restricted views”. On the fourth night and after several complaints, we were moved to another cabin.
Norway was completely omitted from the holiday itinerary. We would not have booked an Iceland only cruise and feel cheated. Having been on the Ventura on a return Southampton to Caribbean cruise in January 2018 without issue, we were astonished that the decision to omit Norway this July was made on the first day at sea.
The Belvedere Buffet was pitiful. No wonderful “themed buffets” that we’d experienced on other cruises. Assorted cheeses just cheddar because the platters were not refreshed, two choices of roll for afternoon tea and no cakes, lunch a roast, evening a roast, with very limited unappetising other choices. The vegetarian section was a disgrace with no choice and dishes invariably empty, and most of our food was only ever served only lukewarm.
If this is the “new” standard being set by P&O I will never cruise with them again.
Comment From: Charlotte Bolsover Cruise Club
Hi Steven, thank you for taking the time to review your cruise. We have had several negative comments regarding this cruise and will make P&O Cruises aware. Thank you.
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