mark tasker | January 2, 2020 | P&O Cruises | Britannia
Having been on the Azura 12 months before on a similar itinerary,we were expecting at least the same or slightly better,as we were on the flagship.sadly this wasnt the case,the stateroom and balcony were smaller,most of the staff were sullen, the service in the freedom dinning got worse from day 1,half way through our cruise, after sitting on a table of eight for 30 minutes, we still had not been given water and i had to ask the waiter for it.this we then got with an attitude.one day we were sat for nearly 3 hrs in the same restaurant,due to the slow service,another time 3 out of the eight at the table ordered,rib eye steak,which wasnt rib eye,more like brisket. when we questioned this the head waiter told us to go to the beach house where we would get a better cut of rib eye,unfortunately for the head waiter, sat on our table was an ex restaurateur and chef, who confirmed our suspicions .our cabin numbers were taken but no apologies arrived.another time we were sat with dirty plates infront of us for a good 30 minutes,people on our table had to leave to see a show and didnt have the time for desert.this is the 1st cruise where we have been forced to eat evening meals at the buffet, where the staff were completely different, pleasant ,helpful and polite.Having said this our cabin steward Sunil was one of the best.iam concerned that the standards of P&O are dropping and has made me consider booking P&O again.
Staycation Cruise on Saga
We had a really nice cruise on a beautiful ship however the arrival organisation was chaotic. The details prior to… Read more
our first cruise since covid started.
We thoroughly enjoyed the cruise. Only 30% passengers, which meant that there was an equal number of crew. We felt… Read more
Sky Princess GB cruise
Fantastic cruise. Cabin upgrade was amazing, spoilt for future cruises. Service - the staff were friendly,hard working. The ship was… Read more
Seacation on Iona
An excellent cruise. Under normal circumstances I wouldn’t have booked a cruise which didn’t call at any ports but in… Read more
Iona – what to expect/changes
Iona Cabin Bathroom doesn't have a 2 pin shaver/toothbrush charger socket No miniature white company products (in shower Shampoo+shower gel/hand-wash… Read more