Anthony Mayall | June 14, 2016 | P&O Cruises | Britannia
We expected but were in many cases disappointed in Britannia. The inside cabin B620 on deck 14 was small compared to others we have experienced on other cruises. Sat on the toilet you had to care not to bang your elbows on the shower on one side or the sink on the other. The electric shaver point did not allow me use my shaver. I visited the shop and saw that adaptors were on sale at ?9.99 or ?14.99 and there were other men complaining of the same re shaver point. I went down to reception to complain and was asked had I requested an adaptor. I was not aware that I could request one. I was advised that one would be sent to my cabin and after two additional telephone calls I received one. The lighting over the beds is ridiculous as you either have to have both on or none at all. If one of us wanted to read then the other one had to also have the light on over their head. Why is the telephone on the dressing table and not between the beds on the bedside cabinet. The dressing table did not allow you use the kettle and any other electrical appliance alongside as the sockets are so close together you cannot have both on at the same time.
The theatre is badly designed and on one level, no circle or side seats. The drinks holders are made of metal and painful if hit with elbow and you could easily catch your clothing on them and tear pockets etc. No side stairway, surely a fire hazard and not enough seats to accommodate the number of guests. We had to rush from the dining room every night to get a reasonable seat as the theatre was almost full by 10.00 for a 10.30 show. The entertainment was very good but the ‘band’ was inadequate compared to other cruises we have been on. Two guitarists, a pianist and a drummer who was the leader is not in my opinion not an orchestra. On main songs the bass from the guitarists and drummer spoiled the performance.
I used the library on two occasions. First time I arrived at the library at about 8.40am to obtain a book only to find a staff member sat there with all the books unavailable as she had not yet opened up. The library is supposed to open at 8.00am and close at 12.30pm. On the occasion I returned a book no one in sight and piles of books on the table near a computer. Any one could have removed a book and kept it and then the person who had originally had the book would have been charged for it.
The sun loungers are in plentiful supply but it was like lying on a bed of concrete. They appear to be made of woven plastic and I cannot see that they will improve with age.
We attended the cinema four times and on three occasions we managed to get front row seats otherwise if you are further back all you can see is the back of heads which obliterate the screen and if there are any captions at the bottom of the screen you miss them.
The toilets have problems in as much that when washing of hands the soap dispensers sometimes worked but mostly did not and the water was not hot, mainly cool or sometimes warm.
Apart from the above we enjoyed the cruise and hopefully the Britannia will improve provided P&O take notice of the complaints and there were a lot of disgruntled passengers on board.
One thing that does annoy me on ships is the background music which is a mixture of rap, heavy rock and singers which I am sure most passengers do not want to listen to. The majority of passengers are of an age of 60+ and in the after they mostly only want to read or sleep, no chance with the constant drone of piped music.
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