P&O has gone down hill
Valerie Redfern | December 18, 2016 | P&O Cruises | Britannia
As a vegan I appreciate that my choices are going to be more limited but the food we had was boring, not well executed and far too small in portion size for my husband. Mistakes were made, either bringing the wrong dish or not bringing anything at all. The restaurant manager was never sorry about this and always blamed us for the mistakes…not good customer service. Cunard had much more choice of vegan food and we were able to take vegetables from other dishes to bulk it out, something that P&O would not do. The buffet was very limited for vegan choices and we pretty much ate the same lunch everyday…boring. Again, on Cunard there was more variety and the staff more willing to try to please. We did however have excellent vegan food in Sindhu but I don’t expect to have to pay extra to get a decent meal every night nor do I want to eat curry every night as much as I do love it. Bread was often stale and hard and much less variety than there used to be. It just feels like every time we have sailed on P&O they are cutting corners as the years go by.
We did not watch that much of the entertainment because as usual the shows were so loud it made for uncomfortable viewing. The evening was spent in the atrium listening to the most excellent singer/guitarist David Marken who only came on board at the last minute but we were so glad he did as he was probably the best entertainment we have ever seen on a ship.
The bed was so hard we didn’t get much sleep even with 2 duvets over the mattress to make it softer! And the creaking from the cabin door when in slightly rougher seas was the worst we have experienced in 8 cruises. Surprising since this is a relatively new ship and we had a midship inside cabin where there is less movement generally. No amount of putting pieces of cardboard or flannels in the opening stopped it so this added to our sleep problems.
The ship is beautiful and very bling in a sophisticated way but too many other things being wrong means we will probably not go on P&O again. Back to Cunard even though it is more expensive the food is better, more varied and staff more willing to please, shows are loud but not unbearable and the beds are comfy.
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