Overcrowded ship in need of some TLC
L | August 21, 2017 | Princess Cruises
Ship’s vibration very noticeable throughout the ship; in our mid/high cabin, we could feel the vibration in bed at night – hence the low mark for comfort.
Too many people on board for the space available. Over 3,500 during the school holidays for a ship that advertises 3,080 Guests. Despite the rule about not reserving sun loungers, at 10:30 am – most had towels on to reserve them and staff unwilling to move any despite them being unoccupied.
Balcony Cabins on the small side; marks/stains on the walls; bathrooms TINY [overall size, including sink, shower, toilet areas, 15sq. ft.]; no bath, small shower with little space [about 2 x 2 ft] to dry in.
Obvious cut-backs in service; too few staff, too many passengers; melamine plates/mugs in use in the Buffet rather than china crockery; Buffet food – not a great selection and varied little throughout the week; children running wild, playing on the stairs, pushing all the lift buttons but no staff addressing it.
Princess are an American part of the Carnival Group; no tea/coffee facilities in the cabins and not allowed to bring own kettle; morning tea delivery could be arranged but only in a 30 minute window and was often weak/cold; on-board prices in US $; service generally good if a little slow at times, but fixed gratuities [removable if you choose] are $13.50 pppn – somewhat expensive if one considers the inadequate number of staff they employ on board.
Little sign of senior crew “mingling” with the passengers.
The good and the bad
Having just finished a cruise on the Azura which we thoroughly enjoyed I would make the following observations. They have… Read more
Great cruise but a valuable day in Vienna lost to shoddy planning
The hotel in Vienna proved to be just right for us being quiet and well placed for the botanic gardens… Read more
Ups and downs of cruising.
The start and end of the cruise has been difficult. Actually the start problem was not with the cruise at… Read more
A Brilliant short cruise except for the sore feet
A short cruise to Amsterdam. Service was excellent all round. The food was good, excellent in Sindhu. We were in… Read more
Value for money
Western Med and Balearics. Excellent service starting from collection from home. Ship and our “standard cabin” was extremely comfortable and… Read more