Good and not so good
John Bailey | September 30, 2016 | Princess Cruises | Royal Princess
We were on the second shakedown cruise to Guernsey.
Lets start with the good. Beautiful ship, clean lines. We had accessible stateroom A301, disabled facilities were extremely good.
We were first sitting in Allegro restaurant, very nice they managed to make a big restaurant seem intimate. Food was, as ever, great, good range of dishes and who could turn down Beef Wellington or Fillet Steak Medallions. We had lunch on day 2 in Concerto, the anytime dining restaurant, we were impressed with that too.
We had lunch on arrival in Horizon Court, the buffet with a similar layout to Celebrity’s Solstice class ships, was ok but I’m not a fan of buffet food, I much prefer being served, but that’s my personal choice.
The three deck Atrium is very nice, light and tastefully decorated.
Entertainment was very good, I didn’t see the show on the first night, but out travelling companions gave it the thumbs up, we did see the ABBA tribute band on day 2, that show was as good as I’ve seen in 15 years cruising.
Princess Theatre was very good, good lighting, good sound and extremely good for wheelchair access, some rows of seats have a seat missing at the end thus allowing for unobtrusive wheelchair parking.
We also liked the acrobats, hula hooping girl, and the string quartet.
Staff were always attentive and had a great attitude, I have to admit that being called Mr John always makes me smile.
Disembarkation for me, on a scooter, couldn’t have been easier 10/10.
Now the not so good.
Embarkation was quite frankly a joke, took 1 hour to check in, and I am both disabled AND a Platignum member of the Captains Circle, when check in started colours and numbers were called forward, they were 3 low level check in desks for disabled passengers but all three desks were not used during check in a the first two tranches of passengers, desks were all manned but no disabled people in those called groups.
Check in , because of express passes was fairly quick and our thoughts at that time were well it took an hour but we are check
Ed in now. Oh no! We’re then went to the other end of the terminal to wait a further hour before going through security.
Port staff were blaming he ship for the delays, remember this is a new ship with no disembarking passengers.
Other niggles were on the ships passes our dining time was shown as 06:00 AM instead of PM. Flat screen tv in the stateroom was very short on information, according to the map, we were just south of the Isle of Wight for the entire cruise. Your onboard account can be viewed on your laptop, tablet or iTouch but NOT on the TV screen, perhaps Princess think all passengers have portable devices.
On Celebrity the tv’s are truly interactive, account information, room service and even your boarding picture onscreen .
Now the BIG problem, the balconies, don’t take your cat onboard, you won’t be able to swing it on the balcony.. Two chairs that are convertable to loungers of a sort but only enough space to place them sideways. A small table ( approx 12″ in diameter, ) that you could never eat breakfast or lunch on. Very disappointing and could be a deal breaker on a 14 night cruise.
To conclude, lots of great features, some niggles that can and will be sorted, but Oh those balconies.
This was really the cruise to nowhere , rough water didnt allow going ashore in Guernsey and because of the map fault, for the first time at see I had no idea where we were.
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