I have just completed my second cruise on Britannia. It is 3/4 years since I last sailed on her. I thought standards had slipped a lot. Towels were put on beds early in the morning & not removed when no one was using them. The balcony glass was not cleaned which used to be done regularly. I was disappointed a lot of the shows were the same. I think P&O just want to get as many on the ship as they can. The cabin steward & waiters were all lovely but are having to work a lot harder now that automatic tipping has stopped.