Very enjoyable but wouldn’t go back

P&O Cruises | Oceana Reviews

By Leigh Bennett on 28 February 2019
Overall
Service
Condition
Cleaniness
Comfort

Dubai & Emirates on Oceana – firstly we have to say the Oceana was excellent in all areas – though can’t comment on entertainment as we never really go to any shows- however whilst the various destinations were all interesting & in some cases spectacular we prefer cruises that allow us to explore on our own & this was not possible mainly because of cruise terminal locations.

The one real blot on the landscape was our experience with the Emirates check-in at Dubai who claimed we didn’t have pre-booked seats despite having a printed Emirates ticket & seat receipt & confirmation – after a quite heated discussion we eventually were given 2 seats together but not without a struggle & I think we were not the only ones to experience seat problems.

Give P&O credit they did respond very quickly & positively to our complaint when we got back & have given us additional obc on our next cruise plus I believe we might not be the only ones reporting problems as they stated they are to have discussions with Emirates but as this was a scheduled flight then problems do seem to occur.

Back to the Caribbean next year for winter sun 😁😁😁

By Leigh Bennett on 28 February 2019

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