Winter sun

P&O Cruises | Arcadia Reviews

By Sharon Mason on 17 December 2018
Overall
Service
Condition
Cleaniness
Comfort

Lovely cruise unfortunately we couldn’t dock in the Azures due to weather , went to Cadiz , Vigo instead a bit disappointing but we had great weather and a lovely time finished off with a late stay in Vigo for Christmas light switch on which was lovely . Disappointed with freedom dining this time waited that long and seated that late we would have been better off on second sitting . First and last time trying Ocean grill restaurant food very disappointing followed by very poor customer service from restaurant manager – not what you expect from PO tbh


By Sharon Mason on 17 December 2018

1 Comment

  • P&O Arcadia Christmas & New Year Cruise leaving Southampton 9th December 2018, returning January 6th 2019.
    We have cruised on this ship several times including across the Pacific, but this was the worst journey across the Atlantic, none stop to Bermuda. The journey took eight days, Sunday to Sunday and due to trying to avoid bad weather we arrived at 5.00pm instead of the morning thus missing our first days trips. Moored in Bermuda over night we had a tannoy call throughout the cabins at 3.00am to say the mooring lines on the stern had broke and we were drifting off the jetty!. A tug boat was needed all day to keep the ship at the jetty whilst repairs were made. Later in the cruise we personally witnessed a fire from a over heated light fitting around the pool, fortunately at lunch time, it was eventually dealt with but had the potential to be quite dangerous. During the early part of the cruise a vibration noise was evident from the engines whilst crossing the Atlantic during the evening meal, so bad certain tables requested to be moved. Overall we feel this ship is in need of a complete overall and we will not be cruising on it in the near future.
    Having said all that the crew, waiters and cabin staff were brilliant, drinks prices on P&O are very acceptables and we found the food to be generally quite good. Cabins tend to be more spacious than the newer ships and a lot have a bath with a shower in. The entertainment was good except for the dancing programme, this had altered from the previous Christmas cruise where dance leaders generally ran the early evening ballroom and sequence dancing (7.30 to 8.30pm) before the second sitting dinning. This year it was usually an untrained member of the entertainments team putting on the music with no idea of sequence dancing, often it was a disco dance hour, with an average age of 71yrs guess what, hardly anyone attended.

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