Customer Testimonials

At Bolsover Cruise Club our renowned customer service is at the heart of everything we do. Here you can read what some of our customers have to say about the service we provide.

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Superb Service

We have used your company for almost 20 years now and pleased to say that your service remains top class with helpful, cheerful staff who are always prepared to go the extra mile for us. Long may it continue.

Kind regards and congratulations.
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By Ken & Heather Edwards on 23 April 2019
Superb service!

We were gifted this cruise by some wonderful friends. OK, thought. Now the hassle starts, changing names and the admin stuff.
Top marks to Jodie, Lara, Noel and the team. The changes went smoothly. Everything just slipped into place.
If all of Life were to be like that, we live forever!
Thank you .
Prince Phil & Queen Mary A
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By Phillip & Mary Antwis on 08 April 2019
Constantly good service

We always receive excellent customer service and that’s why we always use Bolsover
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By Marlene Caddy on 08 April 2019
From mrs and mrs Paterson

Thank you once again for looking after us as always we just choose the cruise and you just sort everything out for us fabulous service thank you
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By Mrs and mrs paterson on 02 April 2019
Great service

I have used Bolsover on many occasions and found them excellent. The phones are answered promptly and if they need to call you back with prices they never fail to do so.

I like them a lot and would recommend.
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By Carol Guy on 02 April 2019
Excellent customer service

Have booked with BCC before and always had excellent service very knowledgeable. X
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By Ann Marcroft on 02 April 2019
Award winning cruise club

It is without doubt a very helpful cruise club , alway very helpful, alway ring you back, do every think you need , we have used them for some years, and will continue, and have past there name on to many others who now use them,
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By RICHARD. PENROSE-STEVENS.and Mr. Richard, Penrose - Stevens on 02 April 2019
The Cruise Company who care.

Since booking our first cruise with Bolsover Cruise Club a few years ago, me and my wife have always been looked after by Amber, a very knowledgeable young lady about cruising. A couple of weeks ago we booked our 8th cruise with Bolsover, again been looked after by Amber. My wife and I now consider Amber as a friend, not as a Cruise Consultant after all these years of looking after us. An excellent service every time, THANK YOU.

Just had a phone call from Wendy from Bolsover, saying would you like an upgrade to the Queens Grill on the Queen Mary 2 for our upcoming cruise in a few days time, the answer was YES, and would ring back the next day with all the details. Amber rang us the next day with all the details and told us what we wanted to know. A brilliant service. All we can say is thank you very much, Bolsover Cruise Club and Amber for looking after us.
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By ROBIN AND LYNN WOODALL on 02 April 2019
Bolsover the best in cruising

After many cruises booked we look forward to many more with the expert ,friendly advice from bolsolver very highly recommended from seasoned cruisers.
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By Susan faly on 18 March 2019
General

Always use BCC, never had a complaint or issue with them. A well trained polite and very helpful team, nothing is too much trouble. Would not hesitate in recommending them to anyone.
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By DRM on 04 March 2019
EXPERTS AT THE END OF THE PHONE

Having booked my most recent cruise with Bolsover via my personal agent, Kaitlyn Goulding I can only say the service received has been second to none. I also changed by departure airport at short notice and that was all handled smoothly with a second agent.

I’ve been home 3 days and have already had a call from Kaitlyn who is now handling my next year’s cruise. Well done Bolsover keep up the excellent service.
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By Marian Gallagher on 26 February 2019
Efficient always

We have always used bcc and never been disappointed. Will always phone back if they are busy and nothing is too much trouble. An excellent company.
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By Raymond Whiteley on 25 February 2019
Fantastic company, especially cruise consultant Nina!

This company really listen and provide amazing service and prices 🙂

After searching for a particular cruise online and visiting other agents, I approached Bolsover Cruise Club and Nina was amazing.

She took the time to listen to my requirements and offered several ways to get the best deal, including cruise only (and even went to the trouble of sourcing flights for us). There was no hard pressure selling which I had endured elsewhere.

As a teetotal cruiser (we do exist!), she found a deal without fancy drinks packages, with direct flights from my local airport (rather than schlepping to Heathrow and forking out for overnight London accommodation), with a 4* extra night in the embarkation city, 3 private transfers, fully ATOL protected and all for £1,000 cheaper than quoted elsewhere…

And Nina took the trouble and initiative to keep checking meal times, persevering in securing MyTime dining which wasn’t initially available.

We were fully informed of all decisions/possibilities: faultless One2One service.

Thanks Nina!
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By Clare Burkitt on 25 February 2019
Bolsover cruise club

Always excellent service and knowledgeable information.

Have used them for years and will continue to do so.

Always a polite friendly voice on the telephone and you feel as if they are really interested in you getting the best deal and a wonderful cruise.

Thank you.
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By Mrs V Walton on 25 February 2019
Fab service

We use Bolsover for every cruise lovely service always on hand to help with anything.
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By Jayne Gibson on 25 February 2019
The Best Cruise Club.

We have sailed with Bolsover for over 10 Years and cannot fault there Customer Service and Efficiency. Our Personal Cruise Agent Lisa Kennedy we have been with throughout and has always provided a 1st classs service.
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By Andrew McMillan on 18 February 2019
TOP TEAM

A very efficient company who provide a good service and keep us informed of promotions and future cruises.
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By Nicholas Goodwin on 13 February 2019
Rescue mission

A big thank you for helping us through a difficult position when my husbands passport failed to arrive in time for our cruise to Caribbean. They pulled out all the stops to help us and we were very grateful. Speaking to P&O arranging for us to change to a later date.
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By Mr & Mrs Bang on 11 February 2019
A great company and agent to deal with

Definitely a five star company and agent very helpful and knowledgable staff . If you have any queries and want to know anything all it takes is one call and the phone is answered straight away you are never kept hanging on waiting for your call to be answered and the staff are always helpful and polite I would always recommend them. We have used them many times and always will
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By Mr mrs hallewell on 11 February 2019
Caring for the cruiser

Bolsover always give us excellent service but credit to Susan for this years cruise, fully addressed our queries, however small, and never failed to return our calls.
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By Alison Kelly on 11 February 2019
Bolsover Cruise Club

Fantastic service the agents are very helpful and right from the start address us by name.

They are also very knowledgeable about different cruises and ports.

They even offered us an upgrade but unfortunately, we had to decline due to us needing a shower rather than a bath with shower over.

Whenever we have rung them even with the smallest query, we are never made that we were a being a pest.

Many thanks to all the staff.
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By Ann Wright on 30 January 2019
Simply the best

There really is no better company to deal with if you’re thinking of going cruising. Bolsover Cruise Club excel in every department from booking right through to sailing. Their knowledgeable, friendly and courteous staff are always available to answer any questions you may have. They have looked after our bookings for every cruise we’ve been on without problems. Absolutely first class service from a first class company.
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By Stephen Mounsey on 04 January 2019
Helping hands

We have used Lauren Straw for many of our cruises and she has provided incredible service. We had to cancel our August one as my wife was very ill and following losing her in September Lauren liaised with P&O to get me the same cabin with balcony as we already had booked for the cost of just me. She also had my link with our friends sorted out for the June one. Lauren you are a star, thank you.
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By L Keeble on 04 January 2019
Superb Service

We have booked several cruises with BCC and have found them to be very efficient and helpful. Our queries have always been dealt with in a friendly manner and, if they need to ring back, they do. They know what they are talking about and nothing is too much trouble. We can definitely recommend them.
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By Audrey Tompkins on 04 January 2019
Staff

I have booked with Bolsover for every cruise I’ve been on. This new year I’m going on the world cruise again and because I have had to do my own visas for India and Sri Lanka I will say I’ve been a little confused. Each time I’ve had to speak to Cheryl and April nothing has been too much trouble, Cheryl has gone above and beyond her job to help me sort things out. I am totally grateful for her help as I know I have been a menace. I recommend Bolsover to everyone I know.
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By Jean Watkinson on 02 January 2019
Bolsover CC is the Best.

With my husband, I used Bolsover Cruise Club for several years. We received the best possible attention, and have had many trips as a result. Sadly my husband died early in 2018, and there had been a break in our cruises. I decided I must finish the last cruise we were unable to do. I rang BCC and was immediately answered using my name. All my details were at their fingertips. I had no need to explain anything. I could not remember my Peninsular Club number, but Leigh knew it. I am now looking forward to my cruise, with everything in place. Nothing is too much trouble.
Bolsover CC, you are wonderful.
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By Mrs Doris Cox on 02 January 2019
Happy with the service

Professional and courteous with excellent product knowlege.
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By Alan Breban on 02 January 2019
First Class service

Excellent service from Bolsover Cruise Club over several years. Booking cruises through them as always been easy with their knowledgeable efficient service. They provide an excellent cruise booklet with all the details of the cruise booking. For us there is no better way to book a cruise and will certainly be using them again.
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By Mr Jeremy Davies on 18 December 2018
The real deal

We have been dealing with Bolsover Cruise Club for over 20 years. They have always been first class and never disappointed in any aspect of cruising.
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By Peter Mather on 18 December 2018
Happy happy

Great Cruise Club excellent service.
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By Christine Middleton on 18 December 2018
Excellent service

We had excellent service from start to finish, and will certainly recommend Bolsover to our friends
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By Mrs. Frances Winter on 18 December 2018
Simply the best

Having used other agents on occasion have found Bolsover give the best service.

They go out their way to find the best deal available which suits your requirements, nothing is too much trouble.

Very friendly and knowledgeable staff, would recommend Bolsolver to anyone looking to book a cruise.
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By William Norman on 18 December 2018
The Best

We have been with Bolsover Cruise Club for 16 years and we have always had the best service. I wish that every company were as good as Bolsover. Well done
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By Jean Redding on 18 December 2018
Service exceptional

Always a smile from Rose and so helpful all questions answered and sorted, wouldn’t go anywhere else, no one could better the deals and exceptional service thank you
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By Mrs V Flower on 18 December 2018
Impressive service and assistance

Thank you to Dawn, who delivered excellent customer service to me today. She helped sort out a cruise on Britannia and enabled me to obtain a cabin at a better price. She went out of her way to contact me to give me up to date information and ensure a smooth transfer of cabin. I will certainly book with BCC again, with the money I have now saved (thanks to Dawn), and I will recommend you to all my friends.
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By Wendy Garland on 12 December 2018
Excellent Service

I would like to say that, as always we have the best service from you at Bolsover and we recommend you at every opportunity that we have. May you continue to be the best
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By Julie Pharaoh on 12 December 2018
Excellence

My husband and I have been using Bolsover for at least 20 years. Our experience is of professionalism, reliability, always an excellent service.
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By Mr &Mrs True on 10 December 2018
Booking and advice second to none

We always get excellent advice assistance when booking our cruises and this saves us money overall. We have booked cruises through Bolsover for 17 years now and it has always been a smooth process. Help with travel insurance and visas so we already have our cruises sorted for 2019 and 2020 and look forward to more in years to come.
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By James tivey on 10 December 2018
Cruising

Your company is first class, everybody is very helpful when I phone up and although I have a travel agent on my doorstep I would rather deal with you. Will be booking another cruise very shortly. Keep up the good work.
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By Phyllis Sims on 03 December 2018
Simply the best

A most professional and competent company whose services we have enjoyed over many years and with whom you can book your holiday with absolute confidence.
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By Maureen and Bernie on 03 December 2018
Excellent service

I would just like to say the service I received was excellent. One thing I really appreciate is you sending all printed correspondence and labels. We have used you before and will definitely use and recommend you again
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By Linda geddes on 03 December 2018
Wonderful, Wonderful, BCC

Delighted to do this. You are first class and I use you in preference to any other you have no near agencies. I have tried Cruise 1st and they are not too good they are not always transparent when dealing with the small things you should know before you book. The MSC website regarding my next cruise has been a pain to deal with and here I must mention Mandy Maddison who has been absolutely great in sorting everything out and a mention for the others when Mandy has not been in the office, they are always helpful to solve my problem. I have cruises coming up in 2019 and 2020 and am pleased that it is BCC at the back of me.
GREAT AGENCY – THE BEST – WELL RECOMMENDED
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By Barry Storr on 29 November 2018
The Cruise Club

Having been members of Bolsover Cruise Club now for many years, I would definitely with high regard recommend them for a very friendly and professional service.
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By Graham Houlston on 28 November 2018
Cruise agents

As polite and efficient as ever. Thankyou.
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By James McMenemy on 28 November 2018
Cruise Booking with Bolsover

A season cruiser of almost 20 years, I have complete confidence with entrusting my booking with Bolsover. The epitome of professionalism, always friendly and reassured the booking is done right and efficiently! Well done Bolsover…
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By Terry Howard on 19 November 2018
Cruising

Always very helpful and efficient!
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By Denise Lytton on 30 October 2018
First booking with Bolsover

Although we have been on a few cruises in the past this coming cruise is the first booked with Bolsover. We had several destinations in mind and discussed our requirements with Melissa Osborne, who would be our dedicated advisor. She was very helpful and patiently went through all the options for each cruise professionally and made it easy for us to choose. Thank you, Melissa, you made booking easy.
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By Allan Parkes on 23 October 2018
Voice on the end of the phone

Having been recommended to contact Bolsover Cruise Club a few years ago now we have enjoyed outstanding service, we wouldn’t even think of using any other agents. Nothing is too much trouble and we have recommended you to our friends who are now regulars. Thank you.
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By Mrs Angela Randall on 22 October 2018
The very best service

Bolsover cruises are our ‘go to’ company whenever we need a cruise booking.

The staff are lovely, friendly and professional. We can’t fault them
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By Olwyn Porter on 15 October 2018
5* service

I want to congratulate two of your staff on the 5* service I have obtained.

Whilst Emily was on maternity leave I was transferred to Tracey but I have spoken to  Emily on her return. Both Tracey and Emily have both helped in an outstanding way to book the cruise I have chosen yesterday.

Please be assured that you should be proud at the exceptional service levels they have given and if you give staff awards I would nominate these two individuals who were quite happy to work together in the interest of the customer.
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By Nigel on 09 October 2018
Taking you for granted

There is a danger that we shall be taking you for granted!!! You are so fantastic. You deal with everything so well and put us at our ease. Very friendly voices, always willing to go the extra mile.
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By Ron Smith on 09 October 2018
Efficient!

We would like to thank you all, for your efficient service always.

We always dealt with Fiona, sadly she is no longer working with you. But all of you, always go out of your way to help us. That is why we do not book with any other company.

Looking forward to booking with you, for 2019. We are off on Brittania, this Friday. New ship for us. Cannot wait!
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By Brian &Brenda Hodson. on 09 October 2018
Excellent Service from Bolsover Team Again

We had excellent service from the Bolsover staff which is what we have always received when booking many cruises from you. Always polite and helpful and very efficient in a friendly but professional manner.
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By Mrs J N Downie on 04 October 2018
Great service

Another great customer service just booked my 2020 cruise got excellent price and cabin I requested. just registered what I was after and left all my requests with Bolsover and just waited for the confirmation. Always have booked with Bolsover and see no reason why I should change keep up the good work.
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By Dave Morris on 01 October 2018
Bolsover Brilliance

If you want to deal with the best travel ageny look travel no further than Bolsover!!! Simply the best …..
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By Anne Virgo on 28 September 2018
Iona booking

Pre-registered for a family cruise onboard Iona for 2020, just wanted to thank Sue in particular for excellent informative information on the cruise, made the whole booking process a complete breeze, first time booking via Bolsover wouldn’t hesitate in future, thanks again Sue.
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By Tim varley on 12 September 2018
Oriana cruise

As always Bolsover has proved to be excellent. Thank you for all your help.
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By Shirley Cocking on 05 September 2018
Superb service

We have used Bolsover Cruise Club for 4 cruises and have 3 more booked through them. The service is second to none! Personal cruise advisor throughout, nothing too much trouble and will always call back when they say! Usually within 15 minutes! Personal message a few days before sailing which is lovely! Will not use anyone else! You’re an amazing team
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By Mrs Judith Harrison on 13 August 2018
Great service

I’ve used Bolsover Cruise Club for last 5 cruises. I must say the service is outstanding. They can’t do enough for you. If there is a problem, and they can help, they will.
Thanks.
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By Carl Nortcliffe on 06 August 2018
Cruise booking

It was quick efficient polite service paper work came through well in advance giving time to prepare was well pleased would use them again
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By Ruth sedgwick on 23 July 2018
First class service

From start to finish Bolsover are the very best. We have been booking for many years and never had a single problem. As soon as we think about booking a cruise the phrase is” let’s phone Bolsover ” The staff are always cheerful, have excellent knowledge and do anything they can to help. Nothing is too much trouble.
So it’s a big Thank You to all the team and expect a call from us soon to book.
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By Helen Langley on 23 July 2018
The best

Bolsover has always given us 100% satisfaction and service’
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By JOHN Cain on 09 July 2018
Service and Reward

Excellent service and the complimentary bottle of wine was a lovely surprise.
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By R. Park on 18 June 2018
The best!! We lead others follow,

When we book with Bolsover we know that everything is taken care of.
We always recommend Bolsover to our friends ( new to cruising) and now members of our family which are going to start their holidays with cruises obviously booked through Bolsover ,
One other point they do NOT sales pressure like other cruise agents
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By Keith aston on 11 June 2018
Excellent service and second to none

Bolsover Cruise Club is the only agent I use and have been doing so for many years. Their service, follow up and end service is second to none. Mandy for this cruise and two more to come has been brilliant and always there when you need advice and questions answered If you want an Agent to look after your needs and requirements for any of the cruise lines you wish to travel with, I recommended them whole heartedly
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By Barry Storr on 05 June 2018
Thank you

I would like to say a big thank you to Poppy and all the staff at Bolsover Cruise I am more than satisfied with everything that they have done for me and I will be booking my next cruise with them, Oceana here we come
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By Kevin frost on 25 May 2018
Well done and thank you Elsa.

Made lots on enquiries recently to book our next cruise but didn’t manage to sort anything it was quite specific and a bit of a challenge. In desperation today I tried again and I struck lucky and got Elsa. She listened and understood what I needed and took the time to look into options. She is friendly, professional and very efficient. I would even say outstanding. I have had a few bad experiences lately whilst making enquiries, so you have made me more confident in Bolsover again.
A massive thank you for getting us our cruise today and a huge well done we are so excited. 15/04/2018

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By Dawn Clarke on 16 April 2018
Polite and Efficient Service

The cruise agents at Bolsover are always polite and have our details in front of them instantly when we phone up so they can help us with our questions. Always cheerful so that talking to them is always a pleasant experience.
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By Stanley Cheers on 09 April 2018
Fantastic Service

We have used Bolsover Cruise Club for several years now and cannot praise them enough. We deal with Leigh Doyle whenever possible as she is extremely friendly, helpful and professional, always returning our calls in a timely manner and going out of her way to get us the best deal possible on our many bookings! We hope to continue cruising and using Bolsover for as many years as possible. Thoroughly recommend!
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By Margaret Austen on 22 February 2018
Excellent Oceana cruise

Excellent service from Elsa at Bolsover, thanks
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By Peter smith on 15 February 2018
Bolsover

Always friendly, helpful and efficient. What a lovely touch and a pleasant surprise for my wife to receive a 70th birthday card from you. This is why will never cruise through anyone else.
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By JOHN Fisher on 08 February 2018
Bolsover - the best!

My wife and I have used the services of Bolsover for many years and we have never been disappointed with the 1st Class service they provide- our particular thanks must go to Lisa who has carried the Bolsover Banner superbly – well done Lisa.

We shall continue to avail ourselves of this friendly &, efficient Cruise Club with the utmost confidence.

Jean & Jim Fretwell
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By Jean & Jim Fretwell on 08 February 2018
Excellent as always, Thank you

Looking forward to booking again soon.
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By Barbara Airlie on 08 February 2018
Excellent Service Once Again

Daisy Bartam looked after our booking and it could not have gone better. Even though we made a late booking, Bolsover personalised the luggage labels to show our cabin number – and we were given an upgrade ! I did the usual price comparison with the competition before booking, but Bolsover came out best – again.
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By Philip Thompson on 02 February 2018
An extremely efficient cruise agent.

This is a professional company who not only deliver on service but also employ pleasant, knowledgeable and competent staff who appear to have the best interests of the customer as their priority. It’s a pleasure to arrange a cruise with this company. Little wonder they have won top awards for the past 30 years plus.
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By Maureen and Bernie Cross on 31 January 2018
excellant service

This is the first time I have used Bolsover but from the first phone call to book a cruise we had seen we have been dealt with professionally. Things have arrived as promised from the first confirmation and the travel documents. We have yet to go on the cruise next week but having been on the Oriana I know we will have a nice time. Looking forward to dealing with Bolsover again for my next cruise later in the year I hope
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By Margaret Pearce on 29 January 2018
Outstanding service

We always receive outstanding customer service with bolsover with every question answered , Bolsover gives the whole package and we are particularly impressed with your agent Poppy
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By Nicola pearce on 29 January 2018
A Great Company To Deal With

Our dealings with Bolsover Cruise Club have been second-to-none. It is a cliche to write this in a sentence, but it is true. Their commitment to us has been wonderful. A classic example occurred following a cruise to the Galapagos and a tour of Macchu Pichu when one of the events wasn’t available. This was quite an important aspect and we asked Bolsover if they could get some form of compensation. They dealt with the relevant company and we received a substantial payment. We would not have been so successful by ourselves. The staff at Bolsover are always amazingly helpful and willing to sort out the most trivial of problems. We have booked this year’s cruise with them and shall continue to do so. Well done!
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By Dr. Glyn Williams. on 26 January 2018
Booking Team

What a fantastic booking team always straight advice, always promptly returned call
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By Carol on 24 January 2018
I have confidence.

I have been booking cruises with Bolsover Cruise Club for some years and always found them to be very knowledgeable and efficient.
You get a dedicated cruise consultant to look after you so they know your preferences each time you make a booking.
This personalises the whole experience which gives you confidence that you get exactly what you are looking for on a cruise.
I am very happy to recommend them.
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By Margaret Bell on 24 January 2018
Brilliant service with Bolsover cruise Club

Every time we book with Bolsover, the price is right, the service from the staff 1 st class, so knowledgable and helpful too. Booking is a pleasure not a trial. Thank you. Looking forward to our next booked cruise with you.
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By Janice norris on 24 January 2018
Ever efficient and friendly

Cannot fault Bolsover and their personal interest, overseen for me by Yvonne, but when she’s away, someone automatically takes over my queries and gives most efficient advice. They are a brilliant organisation.
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By Wendy Howell on 15 January 2018
Outstanding Service - again!

From the moment of first contact Bolsover provide a friendly and very professional service. If your preferred Sales Agent isn’t available there is always somebody else who can ensure a very personal service.

Lisa Kennedy has once again provided exceptional service. In the last few years Lisa has booked countless holidays for our families but the biggest challenges occur when we all want to go away together. Thirteen of us, three generations, travelling with varying accommodation requirements and individual requests. Nothing is too much trouble. Your advice is always appreciated. Thank you for getting 2019 sorted for us – I know it wasn’t easy, but you kept us informed and we are delighted with the outcome.
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By Sally on 15 January 2018
Exceptional Service!

We have been booking cruises through Bolsover for several years now. Jay looks after us but I know should she be on leave, another agent will be able to access all our details and also give us excellent service. It is very reassuring to know that we can book through Bolsover, get a really good price and what is just as important they will deal with any queries that may arise, so much better than dealing with an anonymous person at the Cruise Line. Jay also calls us if something crops up that she thinks would interest us. It is real personal service, rare in this day and age.
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By Carole Freemantle on 02 January 2018
Bolsover staff always there to help.

We have used Bolsover Cruise Club on a number of occasions and have always found the staff, extremely knowledgeable and keen to help with any aspect of our future Cruise holiday. We have used a number of other companies in the past, but can honestly say that Bolsover are our preferred company to deal with and will always try to use them in the future.
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By Gareth Thomas on 27 December 2017
Brilliant Bolsover

Every time I book with Bolsover Cruise Club the service is outstanding I never have a query or slight moan as absolutely everything is done for me.

“Outstanding service”, “First Class Service”, ” Very Competent” all these apply.
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By June Bloomer on 18 December 2017
Casalouise

First class travel agent, if you want your favourite cabin on P&O Cruises, have a chat with Bolsover Cruise Club, would recommend them.
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By Mr.Samuel White on 18 December 2017
Booking the cruise in December 17

As usual we are very satisfied with the level of service provided by the Bolsover Cruise Club including disseminating all the relevant information on-line before our departure. They are top professionals with friendly attitude you can always relay on! Thank you!
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By Mrs Ewa Helienek on 14 December 2017
A Big Thank You to Lorraine Senior our Senior Cruise Consultant

Lorraine was great with the booking of of our Recent P&O Azura Caribbean Cruise – November 2017 . She was very kind and patient in helping us with our cruise booking and our many questions. Lorraine kindly even helped us with our cabin relocation. We would thoroughly recommend Lorraine and Bolsover and look forward to booking another cruise in the near future.
Again a Big Thank You and wishing everyone at Bolsover A Very Merry Xmas
John & Ann H .
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By John hobbs on 14 December 2017
Excellent service from Bolsover

Bolsover were recommended to us by our daughter. We were immediately struck by how friendly and helpful they were. The price was excellent. Between booking our cruise and embarkation they kept us well informed via post and email. They are by far the best booking company we have dealt with and the most efficient. We can’t recommend them highly enough and we will definitively use them when we book our next holiday. Thank you Bolsover.
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By Mrs Sandra Cartwright on 14 December 2017
Queen Mary 11

Thank you for the help and advise that your staff provide. They are also polite and curteous.
I would recommend them.
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By Mrs Jennifer Ganf on 14 December 2017
Cruise booking

Thanks for all your help once again could not wish for a better service.
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By Derek Dickinson on 01 December 2017
Excellent Service

We have used Bolsover for all our cruises since December 2010 – Excellent Company with Excellent staff who always go the extra mile to ensure that they cover all your needs and requirements!
Special mention to Ruby Chambers – superb!!
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By David Colin Stroud on 20 November 2017
Excellent

I have used Bolsover to book this cruise as I have done in the past. Their service is excellent as always, keep up the good work.
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By Susan Parkinson on 20 November 2017
Bolsover Cruise Club

Thank you so much for the outstanding service you have given us over the years we have been with you. Nothing is too much trouble to you any problems we ever had you sorted it straight away. It’s a pleasure to have a cruise club that not only give you first class service but from the moment you contact them either by phone or call in you feel at home. The staff are amazing. Thank you once again Bolsover you are marvellous.
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By Mr & Mrs T Paling on 15 November 2017
Bolsover Cruise

Your staff really looked after us.
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By John Watson on 08 November 2017
A simple thank you

We have been delighted with the totally efficient and pleasant way Bolsover staff have dealt with our cruise booking and all the relevant documentation.
We are reluctant to “run off ” vital documents on a computer printer and Bolsover did not hesitate to simplify matters for us by dealing with all the documentation for us.
Thank you to all involved
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By John and Norma Stroud on 06 November 2017
Great service everytime

Bolsover always make you feel comfortable when booking with them. We have used them for many years and never been disappointed.
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By Sandra Feeney on 03 November 2017
Short cruise

Thank you Bolsover for your excellent service.
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By Pam Ward on 03 November 2017
Happy cruiser

We have been using Bolsover for over 25 year we have always had excellent advice and service.
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By Edna M Rees on 01 November 2017