We have used Lauren Straw for many of our cruises and she has provided incredible service. We had to cancel our August one as my wife was very ill and following losing her in September Lauren liaised with P&O to get me the same cabin with balcony as we already had booked for the cost of just me. She also had my link with our friends sorted out for the June one. Lauren you are a star, thank you.
Byon 04 January 2019