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  1. Yesterday
  2. Oldworldtraveller

    Waste paper

    Thanks sinbad10, should have gone to 'SpecSavers'.
  3. Dozydo

    Trying it on??

    We did the repositioning cruise on Azura in March. As outside cabins were full we selected partly obscured with double bed and were ok with this. It was an early celebration of our 60th Wedding Anniversary. We were offered upgrade the day before sailing but found it was outside with narrow fixed twin beds. Reception not interested - said if we accepted upgrade we had to take what we were given. She said all cabins were same size but this one was so small we had to move coffee table to get to area with tea-tray and getting into bed we were constantly banging our heads and elbows on wall. (We are not obese - my husband has 32” waist). Deck manager said he could put beds together by moving the bedside drawers but there would be no bedside lamps and clock, specs, glass of water etc would have to go on floor, and I don’t know where he intended to put the only drawer unit. Our plea that this was for anniversary was met with bemused smiles. P&Os reply to our complaint was that by taking “upgrade!!!” we reverted to “guaranteed” basis, even though we paid Select price, and changing the bed-specification was not a “material change” to our original booking. So if you agree to upgrade, note that P&O don’t abide by the Oxford English Dictionary that upgrade is an improvement on the original specification. It means take what you’re given and shut up.
  4. sinbad10

    Waste paper

    Very bottom of page in left hand corner "Contact Us".
  5. Oldworldtraveller

    Waste paper

    Where is the contact button please JInky as I too would like to stop communications.
  6. 2torts

    Icelandic currency

    Thanks Jenjen, we're really looking forward to it as it will be something a bit different although it will be sad to say goodbye to Oriana.
  7. Last week
  8. Jenjen

    Icelandic currency

    We have done this cruise, we used euros, without any problem Iceland is expencive but they do wonderful hot chochlate but I cont remember not paying with anything different from Euros. have a wonderful time
  9. We're visiting iceland & the Faroe Islands in July & aren't sure if we will need local currency. We've booked shore excursions with refreshments so will probably only need money for souvenirs. Would we be ok to just use a credit card rather than just getting say £100 worth of currency which we might not use especially in the Faroes? Do the ship's carry these 2 currencies if we decide we really do need some? Thanks.
  10. Davybe

    Trying it on??

    We do not tick the upgrade option with P&O a bit to risky ? Never been offered one on any cruise line 😪But have had better than basic when we have booked on a Guaranteed cabin basis. I was told that one cruiser regularly booked a cheapest inside he could the demand an upgrade, if he did not get it he would Camp out overnight on a chair or sofa near reception , his plan worked a couple of times but he eventually got told "If you still sleeping here when we get into port we will put you off the ship" .When we sailed from Miami we often heard the Americans trying for free upgrades ,one friend often asks to pay for an upgrade then negotiates a price....Davybe
  11. Nimrod

    Cunard Christmas Canaries Cruise

    Thank you so much Dancing Queen for the very detailed information, that was just what I needed and has put my mind at rest considerably. I love Christmas and usually I am the one organising Christmas with my family & grandchildren but since September last year my health has taken quite a battering and last Christmas was rather a "non event" despite everyone's best efforts so in view of this my husband booked this cruise for me. We did 70 days of the World Cruise and a Baltic Cruise on QV so know and love the ship ( in fact we have booked the same cabin as we had for the world cruise) and as we are doing a short cruise in August with all our family & the grandchildren to celebrate our Golden Wedding Anniversary we won't feel too guilty being away from them at Christmas. Having had tests & consultations myself nearly every week since September 2018 I do hope your husband gets positive results and you will be able to join the cruise this year- maybe we can say Thankyou, Merry Christmas and Happy New Year in person? I must confess it is the thought of the next cruise and the photo's and memories of those I have already done that have got me through some very difficult times over the last year so I will now go out and purchase a new "tasteless" Christmas jumper & hat for my husband and an equally "tasteless" Christmas Tiara & earrings for myself and look forward to my Christmas cruise!!! Much appreciated.
  12. jinky

    Waste paper

    I mentioned this on one post and they replied and advised me to email / use the contact button here and ask for all to be stopped. This I did apart from Into the Blue.
  13. Babyblue

    Waste paper

    I have tried, without success, to stop Bolsover send me paper advertising and offers. Any ideas how I can stop them doing this? I get all these offers on line anyway.
  14. LesleyB

    Azura Better than expected.

    Yes - we certainly are and have booked for Iceland next year already :-)
  15. *Dancing Queen*

    Trying it on??

    One of the reasons P&O stopped 'cabin shares' was because many single passengers would book them to save money ( understandable ) but then complain they couldn't share for various reasons from snoring to hygiene issues and would demand to be moved. Many years ago we shared a dining table with a delightful 'threesome' ( husband/wife and sister ) all were well into their seventies at the time, unfortunately the travel agent hadn't done their research very well as they were sharing a cabin and no-one thought to tell them it consisted of 'bunk beds' we were horrified when they told us they were taking the mattress off the top bunk and placing it between the two lower berths at night, I assume they replaced it each morning otherwise the cabin steward would probably have spoken to someone about it, after checking with them that they would be comfortable if one of them moved to another cabin I spoke to the purser on their behalf and within the hour they had a second cabin FOC, needless to say they were very grateful for the intervention as they would never have dreamt of demanding an upgrade nor expected one, genuine people who had they not mentioned it in passing would have just made the best of a bad job. Had quite a few upgrades over the years but then 9 times out of 10 we do go on the upgrade list but only when we have a good idea what we might be upgraded to, we wouldn't do it for all cabin grades.
  16. *Dancing Queen*

    Cunard Christmas Canaries Cruise

    An excellent choice Nimrod and I'm sure you will love QV . We have celebrated Christmas on a ship for the last 30 years and I don't think it is as 'Christmassy' as it once was but don't be put off by that as it is only my opinion and probably due to the fact we don't join in a lot of the events as we once did, we tend to host a cabin party these days and share the day with friends we have met over the years - it works for us our own little family away from home !! The atmosphere will be there from the minute you step onto the ship, it will be beautifully decorated and of course Christmas music will be playing which all adds to the excitement of what is around the corner, as Davybe says Christmas day will be a sea day there will be various activities happening around the ship so really it's down to you and what might be of interest to you, one thing I particularly enjoy is going to the Queens Room to see Santa arrive on Xmas morning, even though we don't have children I do like to see the excitement on the children's faces in anticipation of the present they are about to receive oh and you won't be forgotten either Santa will pay you a visit too, another event which always used to happen but hasn't for the last couple of years ( although that might be down to whichever cruise director is doing the organising ) is an afternoon pantomime, now I'm not particularly a pantomime person but Xmas isn't Xmas without one is it !! the ships choir will also entertain you in the evening assuming you are in the Britannia restaurant ( they don't do it in the other restaurants ) Christmas dinner is served in the evening - do keep an eye on the times in the daily newspaper as they tend to alter slightly for Christmas day to allow for a more relaxed experience for both passengers and crew, you will find the crew love to take part in the celebrations and many of them will be wearing their Xmas hats so do think about taking a couple of your own as they seem to really appreciate passengers making the effort too plus the paper hats you get in the crackers are a bit 'naff' anyway, another nice tradition albeit an American one is the crew go around the ship on Xmas morning giving out small glasses of Eggnog - a bit like Marmite you either love it or loathe it. I always take Christmas decorations to decorate the cabin but that is personal choice some do, some don't, you might like to take a few Xmas cards too from home to give your cabin a more homely feel plus a few blank ones because table mates tend to give them also. There won't be much else happening after Xmas day but then it will be pretty port intensive so that is to be expected, New Years Eve is always a grand affair and of course the bonus is being in Madeira for the fireworks which are spectacular I think you will be suitably impressed. Please ask away if there is anything specific you want to know and I will do my best to answer you, we too hope to be on this cruise but at the moment my husband is awaiting some test results so we are unable to commit ourselves until we know the outcome. Wishing you a very Happy 70th Birthday in advance and the icing on the cake is that you will be enjoying it on the very beautiful Queen Victoria.
  17. TrentAnn

    Azura Better than expected.

    Pleased you enjoyed your first cruise & have now become addicted 😂
  18. TrentAnn

    Steward Standards

    Having recently returned from the Canaries on Britannia, I couldn’t fault my Cabin Steward, he always seemed to be one step ahead of me and kept the cabin spotless, plus cleanliness throughout the ship was to a high standard. I did have a survey form mid way through the cruise asking if and how they could make my cruise any better. Had I have had any issue I would have raised it at the time with the relevant department.
  19. TrentAnn

    P & O going down hill

    Thoroughly enjoyed my recent cruise to the Canaries on Britannia, reading varying reviews I was pleasantly surprised with the ship and would certainly cruise on her again. My disembarkation experience was different to some of the other forum members. After waiting in the dining room to leave the ship at 8.15, we were asked to proceed to the gangway and baggage collection where I found my cases without any problem (they are brightly coloured)! Walking through Customs there were a number of Police and one sniffer dog, by 8.45 I was sitting on the Eavesway coach - all going very well .... Our coach made its way to the dock gates where passengers from Azura were due to join us for their journey home. Waiting on the coach for over an hour for them to arrive, we were informed there was a problem with their disembarkation (this has been covered elsewhere on the forum). Hopefully when I cruise on her next year they will be more organised.
  20. sinbad10

    P & O going down hill

    Loads of officers but no actual baggage searches being done when we went through just one officer with dog sniffing as you went past in single file and this is what was causing the queues. People though are taking risks because they either dont know that they are limited to 1litre of spirits and 200 cigs or just getting carried away with cheap prices.
  21. Davybe

    P & O going down hill

    We found the same with Celebrity always off before time.Even the coach drivers tell the same tale P&O the worst one passengers always late...Davybe
  22. Davybe

    Cunard Christmas Canaries Cruise

    We did a Christmas cruise on Ventura,and the highlight was Madeira get of the ship and see the way they decorated the town to celebrate Christmas,Christmas day was a sea day ,whilst the ship is decorated as yours will be ,we did not enjoy it.mainly there was a lot of sickness , Flue and NV which curtailed things . Dancing Queen is the one who would tell you what to expect on Cunard....Davybe
  23. towny44

    P & O going down hill

    I do find P&O's method of disembarkation far too controlled, with no general announcements except in the waiting venues. On Celebrity the announcements are ship wide and we always tried to time our breakfast so that we finished about the time our colour/number was called, more often than not our group was called while we were still eating so we just headed straight to the gangway after breakfast. No worries, no hassle just a far more relaxing experience.
  24. Davybe

    Steward Standards

    We are happy enough with the cleaning on the cruises we have been on, never needed to complain. We have complained about the service we got when the toilet went wrong ,and flooded the bathroom. "we will clean it up sir" he could have bet his life we were not going to clean it up....Davybe
  25. Davybe

    P & O going down hill

    We have seen lots of customs officers searching bags on our last few cruises, the "Baccy smugglers " must be getting frustrated? Our last cruise on Azura we were on time but us and a few hundred more were held in a restaurant for over an hour past the predicted departure time, needless to say people were getting restless and short tempered ,they then let us all out at the same time,(They did try to control it) we just joined a very long queue to leave. We were over an hour late getting on the coach, and waited another hour or more as P&O had forgotten a wheelchair passenger who ended up really distressed at being left. spoiled a nice cruise....Davybe
  26. sinbad10

    Steward Standards

    Think it might be down to the fact that you were unlucky enough to have a poor cabin steward we were on the same cruise and had no complaints with our cabin steward and the standard of cleanliness of the cabin. If you had problems perhaps you should have reported it to reception.
  27. sinbad10

    P & O going down hill

    No they havent altered baggage hall and it was chaotic on Saturday not helped by the fact that Britannia didnt arrive in Southampton until 0830 and as first independent passengers didnt get off the ship until 1115 and then there was 2 queues the full length of the baggage hall with people trying to get through customs with everyone checked by one Border Force sniffer dog causing further delays.
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