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Showing content with the highest reputation since 03/05/20 in all areas

  1. 5 points
    towny44

    Bolsover Cruise Club

    Sinbad, you are not the only one with future cruises booked via Bolsover, and quite likely to suffer some sort of financial loss as this situation evolves. But screaming about your personal situation without appearing to care for how others are affected will not endear you to anyone on the forum.
  2. 5 points
    hturtle

    Bolsover Cruise Club

    wow aren't you a dog with a bone Sinbad, cant you just look outside your own little bubble a minute and see what is going on, of course not it doesn't then fit your own agenda. By the way the story in the independent isn't entirely accurate so don't use that as your bible. The latest information to come from ABTA and the Government is that the package travel regulations are not changing but being extended for a short while, this will mean that tour and cruise operators , where they have cancelled a holiday, can offer a Refund Credit Note initially rather than a refund, this will only be active until 31 July 2020 when if not used the credit note can be exchanged for cash at that point not in two years. Shouldn't really believe fake news. And I agree with Wshutt above that it is very unfair to blame Bolsover Cruise Club, they don't make up the rules just pass them on. We need to pull together as a country through this and think of the bigger picture.
  3. 3 points
    afcandrew

    P&O ships futures.

    Although of course anything is possible under the extreme circumstances we find ourselves in, I don't see a re-merger of P&O and Princess as they are now so far apart in both product and market. Of course, whilst not formally merged, P&O share many services/resources with Cunard. They are both headquartered in Carnival House, Southampton and appear to share staff at many levels. A lot will depend on how big the dent in the cruise market is. Another forum I look in on has run a survey about whether people want to carry on cruising and of nearly 3000 respondents so far, two-thirds say they will return as soon as possible. Whether that is the case when push comes to shove remains to be seen but even a third downturn in numbers will lead to some fleet rationalisation I think.
  4. 3 points
    terrierian

    Bolsover Cruise Club

    Having just read this blog I am shocked at what SINBAD has written. We were booked to sail on 24 July with CUNARD. I have had lots of e-mails from them explaining all the options that we have. As we are both 70 and I have heart trouble CUNARD advised me not to sail. I rang BOLSOVER but the lines were very busy but, the next morning I got a call from them to see what they could do for me as my number came up as a missed call. This is why we book with BOLSOVER because they CARE. I explained what CUNARD had e-mailed to me and asked if our deposit could be used to book another cruise. This she did. The next day the girl rang me to explain what CUNARD wanted me to do because if I cancelled the July one they would give me 125% FCC not as you say 110
  5. 2 points
    DavidH

    Never thought Cunard and P&O

    When it comes to investment, it's not "timing" but "time in" that really counts. DavidH
  6. 2 points
    WShutt

    Bolsover Cruise Club

    The information above was correct when I replied to your email and as things stand are still correct. If the government change the regulations or plan to change the regulations in the near future then we would have no knowledge of this in advance. As an agent all we can do is pass on the latest information given to us by our cruise operator partners. What I think you need to appreciate is that this is a situation that has never happened before in the world and as such plans and regulations need to adapt with the ever changing pandemic, whilst there is no imminent danger some of these companies may be fighting for their survival if the situation continues for a lengthy period of time. Whilst I understand you are unhappy, our customers have always been and will remain our number one priority, we have been battling this situation since January, when the first cruises across Asia were cancelled, including the complex repatriation of stranded clients, to then facing global cruise suspensions as many countries closed their borders, our team is very fatigued, but they are all here together, battling along and with a team spirit that remains strong with lots of staff from all departments giving up their own time to help man the phones. So to suggest that we are only protecting our self interest is quite frankly very insulting and completely untrue. This will be my last reply on the matter as I have thousands of other customers to help who do appreciate the help and advice we are giving.
  7. 2 points
    If there is a high chance of Carnival Corp going under, then there is a pretty good chance of most cruise lines going under. Not impossible but unlikely imho... Then of course there is all the land-based tour operators and airlines... Then of course all the cafes, restaurants, bars etc. I am sure governments will come up with some sort of strategy to help the world through the massive depression ahead.
  8. 2 points
    DavidH

    Never thought Cunard and P&O

    Hi OWT, Do hope that's not a "Panic Buy" you're suggesting. 😁 DavidH
  9. 2 points
    Countrygirl

    Great holiday on Ventura

    We are due home on Tuesday 17th March after 35 nights on Ventura. Great holiday the only place we could not go ashore was the Azores as the Portuguese authorities had closed the port. This was our first time on Ventura and I think our last, back to Arcadia anytime. Ventura is not designed to carry 3000 adults some of which seem to think they need to arrive at each venue at least 1 hour before a show in order to get a seat. God forbid anybody who gets in their way. I have never seen this before and have to say I do not like it. People are so rude and bad tempered they seem to forget they are on holiday. Well it looks like we are on the last P & O cruise for a little while as the next one is now cancelled, no where to go as more ports close. I do feel very sorry for those looking forward to their holiday.
  10. 1 point
    towny44

    P&O ships futures.

    Since Princess is predominantly a US based cruise line and P&O is even more a totally UK based company, then I see no prospect of Carnival merging their operations, and even when Princess was a subsidiary of P&O there was no effort made to merge them.
  11. 1 point
    Jenjen

    Never thought Cunard and P&O

    After Spanish flu we had a big, big stock market crash Anybody could play the long game, seeing a investment rise, even up a lot, than could go bang. I for one could not risk that. my. Biggest hope me and mine come out this alive, if my holiday is the back garden with something to eat and a bit of sunshine so be it. to all, stay safe, stay well. nice to share thoughts
  12. 1 point
    sinbad10

    Bolsover Cruise Club

    Certainly do not think, and I know this might upset a lot on here but can only speak personally, that Bolsover are not coming out of the present situation very well. I have a cruise booked in May and being responsible like many others held back from contacting Bolsover because my cruise wasnt imminent. Me like many others are now in a worst position due to the change of policy by Cunard/P&O on 19th March have now seen a worsening of terms offered. Worried about the rumour that the government might be changing the law so that as advised by Bolsover in above post to hang on as my cruise will more than likely be cancelled soon and have a full cash refund this might not be the case and only a credit voucher will be given and only a cash refund after 2 years. With this in mind I phoned Bolsover and even though I appreciate the situation they are in not surprisingly she advised me to cancel my cruise now and receive a FCC of 110% rather than transfer booking. I have 5 cruises currently booked with Bolsover for 20/21 so struggling for varying reasons to book even more. Every question I asked all she said was you will have to contact Cunard direct which we all know all they will say is speak to your TA. Feel that Bolsover are not being helpful in the customers best interests and advising everybody to have a FCC as it protects there own future and Cunard's with no thought or help and was not interested in the fact that having 5 cruises already booked I should find the time, space and money to book a further cruise.
  13. 1 point
    Oldworldtraveller

    Never thought Cunard and P&O

    I see that both RCI and Carnival shares are on the rise. £8.28 for Carnival and $28.23 for RCI. Slow but steady, will it continue.
  14. 1 point
    afcandrew

    Bolsover Cruise Club

    From what I have seen, the majority of the mainstream cruise lines all changed their Ts & Cs recently with regard to cancellation, with less favourable terms with FCC etc. I do appreciate it is very frustrating for you Sinbad but as there is no chance that ships will be sailing in May, at least you will be able to get your full refund. Unfortunately many of the big lines are being very slow to react to the ongoing situation. I was due to be on a Fred Olsen cruise in May but very sensibly, they reacted by cancelling all cruises until 23rd May as a first plan. That seems much more appropriate. I feel very sorry for the workers on the ground at Cunard/P&O and those in Travel Agencies too - it must be a nightmare for them.
  15. 1 point
    Jenjen

    Question

    What the stock pillars are going to do with all this toilet paper I don’t know I think it’s disgraceful
  16. 1 point
    WShutt

    Bolsover Cruise Club

    Hi Sinbad. In these unprecedented and uncertain times we as a Travel Agent can only deal with the terms that the Cruise Operators are setting and we have no knowledge or foreword if they are going to change these. Bearing in mind the thousands of customers and phone calls that we are dealing with then we communicate the changes of terms to the best of our ability to our customers, this is in addition to the communication that the cruise operators are sending direct to passengers. As the government have advised that the peak of this pandemic is not going to be for 10-12 weeks then the chances of your cruise actually running are slim to none, so the best advice would be to hang fire with any action, if Cunard cancel the cruise you would then get a full refund, if it is still running and you choose not to go then at that stage you could still cancel and get the same future cruise credit that you would get by cancelling now. I am sorry if you think we haven’t offered you good customer service, However, I have to respectfully disagree, our team is working flat out to the best of their ability to deal with this once in a lifetime event and we are amazingly proud of how great they are.
  17. 1 point
    KeithnRita

    Question

    David, you stay safe as well!
  18. 1 point
    sinbad10

    Never thought Cunard and P&O

    Borrowing $3bn https://travelweekly.co.uk/articles/363253/carnival-corportion-agrees-3bn-in-borrowing-as-cruises-halted and the collapse of their share price, payment of new build ships yet to be delivered or built and the high chance that they will struggle to attract new customers to fill super cruise ships after recent publicity putting off new customers.
  19. 1 point
    Jenjen

    Never thought Cunard and P&O

    Not a bad idea, better than loo rolls
  20. 1 point
    DavidH

    Question

    HI KnR, Long time no see/hear. If I was to say the situation over here was "S---", I would be accurate but could get into trouble, if you get my drift. Panic buying to an extraordinary degree. Stay safe!! DavidH
  21. 1 point
    Oldworldtraveller

    Never thought Cunard and P&O

    Could be a good time to buy though, £7.96 per share this morning and RCI closed at $25.68 down from a high of $132.
  22. 1 point
    afcandrew

    Great holiday on Ventura

    Good to hear you enjoyed your cruise and didn't suffer too much disruption. I've not sailed on Ventura but have been on Azura twice and on both occasions found her too crowded for my taste so don't intend to sail on her or Ventura again in the future. Think I'll be sticking to Aurora and Arcadia with P&O and also sailing other lines with smaller-sized ships.
  23. 0 points
    sinbad10

    Bolsover Cruise Club

    My cruise is with Cunard.
  24. 0 points
    TrentAnn

    Question

    Pretty much the same here 😱
  25. 0 points
    Oldworldtraveller

    Never thought Cunard and P&O

    Arrived home this morning. We were refused entry to Casablanca and Gibraltar. Docked in Malaga a day early but weren't allowed off the ship until yesterday and then only to board the coaches to the airport. Have to say that the Capt. Steve James, his officers and crew on Marella Dream were fantastic. Regular updates from the bridge and a crew that kept smiling even though they don't know their future and in many cases are thousands of miles from home.
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