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Fretwell4

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About Fretwell4

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  1. It's a pity that P&O don't respect loyalty, I have been cruising since 1993 and have taken over45 cruises with P&O and Princess (th majority on P&O). 

    Princess give me "Elite" status on their loyalty program because they count all the cruises taken with their sister company but P&O don't so we have to languish on a lower tier.

    I THOUGHT THE IDEA OF LOYALTY PROGRAMES WHERE SUPPOSED TO REWARD PAST CUSTOMERS BUT P&O JUST DO THE OPPOSITE.

    COME ON P&O - WAKE UP!

    1. janty1

      janty1

      Yes, we agree and are returning to Princess who reward loyalty.

    2. bigrog

      bigrog

      We made this discovery five years a go and very quickly found that Princess did value customers and provided a far superior cruise EXPERIENCE. P&O have still not woken up and just do not seem to realise just how much damage they are inflicting on their brand.When they do wake up it will very probably be too late.