Regent Seven Seas Cruises Announces Fleetwide Guest Experience Enhancements

Regent Seven Seas Cruises has announced three guest experience enhancements.

Internet Bandwidth Nearly Doubles For All Guests

Significantly increasing bandwidth compared to 2018 will make free internet surfing more enjoyable, faster and reliable on all devices for Regent guests as the internet. Guests will begin to benefit from bandwidth expansion starting in April 2019.

Free unlimited valet laundry service for guests sailing in Master and Grand Suites

All guests who sail in a Master Suite or Grand Suite on the cruise line’s ships will enjoy the added benefit of free unlimited laundry service starting in April 2019.

A new Digital Guest Survey

The new digital survey will help Regent Seven Seas Cruises track guest experiences and feedback in real-time and replace the end-of-cruise paper guest satisfaction questionnaires. Guests may easily provide feedback through this web-based questionnaire during the voyage and the feedback is automatically sent to the ship’s officers and company leaders in Miami. This new system will be deployed fleetwide by October 2019.

Jason Montague, Regent Seven Seas Cruises president and chief executive officer said:

Nearly doubling bandwidth provides Regent guests with an even faster and easier free internet experience to stay in touch and share their travel experiences with their family, friends and business associates at home while sailing around the world. Across our fleet we continue to refine the small details, such as creating a faster internet, including free valet laundry service for Master and Grand Suite guests, and deploying a tool for real-time guest feedback. This significant investment demonstrates our commitment to providing guests with an unrivalled experience.

Emma

Recent Posts

The British Travel Awards 2025: We Need Your Votes!

The British Travel Awards celebrate the very best in the leisure travel and tourism industry…

2 days ago

P&O Cruises Peninsular Club: The Ultimate Guide

If you're a frequent cruiser with P&O Cruises, the Peninsular Club is your gateway to…

1 week ago

Viking Sky Review

Discover why our cruise experts rave about Viking Sky. From serene, adults-only spaces to immersive…

3 weeks ago

AmaWaterways Launches Ship on Colombia’s Magdalena River

AmaWaterways has officially launched the AmaMagdalena, a pioneering luxury river cruise ship based on Colombia’s…

3 weeks ago

Your April 2025 Update from Michael Wilson

Spring is certainly in the air! I hope you've been enjoying the glorious sunshine as…

3 weeks ago

Fred. Olsen Announces 98-Night World Cruise for 2027

Fred. Olsen has announced an exciting 98-day world cruise on board Borealis in 2027.

3 weeks ago

This website uses cookies.