Your Cruise FAQs

Welcome to our Cruise FAQs page, designed to provide you with the information you need to make the most of your upcoming cruise.

Whether you're a seasoned cruiser or embarking on your first, we understand that you may have a range of questions and concerns before setting sail. To ensure your booking, planning and travel experience goes as smoothly as possible, we have gathered a comprehensive list of frequently asked questions to help put your mind at ease. From booking procedures to onboard activities, shore excursions to travel documentation, we aim to provide the answers you need to prepare for an unforgettable cruise adventure.

Booking Your Cruise

You probably have lots of questions about the process of booking your cruise with us, and what happens in the countdown to embarkation day. Find the answers to our most frequently asked queries here.

How do I book a cruise with Bolsover Cruise Club?
What is included in my cruise fare and what additional costs can I expect on board?
What documents do I need to bring with me before boarding the ship?
How can I stay informed about the itinerary and schedule of the cruise?
Can I make special requests for dietary or mobility needs on board the ship?
Is travel insurance included in my cruise booking with Bolsover Cruise Club?
Can you help me book extras for my cruise, such as hotels, tours and transfers?
What is an adapted cabin and how do I book one?
When is the best time to book a cruise?
Will I need my passport?

Money Matters

From paying for your cruise to financial matters while you're out on the ocean waves, you'll find all the answers here.

When do I need to pay for my cruise?
How do I pay for my cruise?
Do I need cash on board?
Which currency wlll be used on board?
What is onboard credit/onboard spend and how do I use it?

Life On Board

What can you expect once you've boarded your cruise? Find out below.

How much luggage can I take?
What is the tipping policy for the crew on board?
Are there any age restrictions or specific adult-only areas on board the ship?
How do I arrange shore excursions for my cruise?
What happens if there are unforeseen events that cause changes or cancellations to my cruise itinerary?
Will there be laundry facilities?
Do I have to leave the ship at every port of call?
Will I have internet access?
What are the benefits of booking an organised shore excursion from the ship?
What is a muster drill and why do I need to take part?
What is a formal night and do I need to take part?
Which plug sockets will there be in my cabin?
What entertainment and activities will be available on board my cruise ship?