Everything You Need to Know About Credit Card Charges

The EU ban on credit card processing fees comes into play on 13 January 2018, making it illegal to charge more for payments made via credit card. The change in legislation has prompted many questions, including one very important question for anyone booking a holiday; will prices go up to compensate for the ban on credit card charges?

Here are your questions about the credit card charges ban answered…

Will travel agents be affected by the credit card charge ban?

Yes. The new directive, officially known as the Payment Services Directive (PSD2), will make it illegal for any business to charge extra for using a debit or credit card. This includes travel agents.

Does the ban on credit card charges apply to all card types?

Yes. The ban on processing fees will apply to payments made using credit and debit cards from Visa, Mastercard, PayPal and American Express. A decision is yet to be made on whether the ban will extend to charge cards, such as Amex and Diners.

Will prices go up as a result of the credit card charge ban?

So, to the question everyone really wants to ask; will the price of my holiday go up as a result of the ban on credit card charges? The answer is no, not when you book with Bolsover Cruise Club.

Unlike some other travel agents, who will be applying additional fees and charges to payments made by card, we won’t be increasing our prices to cover the cost of processing card transactions.

How much will the ban on credit card charges save me?

At the moment, some companies may charge cardholders fees of up to 3%, while others charge a flat fee regardless of the amount spent. Once the credit card surcharge ban comes into play on 13 January 2018, Bolsover Cruise Club will remove its 1.5% credit card processing fee entirely.

So, the credit card surcharge ban could save you a substantial amount if you are booking a holiday with a cruise operator who previously charged credit card fees prior to the ban.

Still stumped when it comes to credit card fees on your holiday? Give our experts a call on 01246 819819 and let them take care of all your questions.

Read more about the card surcharge ban.

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17 thoughts on “Everything You Need to Know About Credit Card Charges

  • January 6, 2018 at 2:06 am

    Sounds good to me what solo cruise s do you do thank you

    • January 8, 2018 at 12:07 pm

      Hi Jean, if you would like to pop over your contact details in an email to marketing@bolsovercruiseclub.co.uk, we can arrange for one of our Cruise Consultants to give you a call and help find a suitable solo cruise for you. Many thanks

  • January 14, 2018 at 10:51 am

    Good news, Bolsover Cruise Club leading the way again.

  • January 14, 2018 at 10:52 am

    Excellent news. Another good move by the EU.

  • January 14, 2018 at 10:59 am

    Thanks but I’m not clear about the differentiation between American Express and an AMEX charge card. I have an American Express Platinum card. Will that be charged extra?

  • January 14, 2018 at 11:26 am

    Does that mean American Express will also be no charge as you mention you are eliminating your 1.5% charge but AMEX is usually 3%??????

  • January 14, 2018 at 11:39 am

    Presumably you will recoup your loss on credit cards by abolishing the Bolsover cruise club bonus!

  • January 14, 2018 at 11:40 am

    That’s great news that Bolsover are not going to be adding a transaction fee,
    Do Bolsover accept American Express cards.
    Thank you j whitham

    • January 15, 2018 at 3:49 pm

      Hi John, thanks for your comment. Wherever possible we will accept American Express cards – please note that not all cruise lines will accept these cards.

  • January 14, 2018 at 12:40 pm

    Well done Bolsover. Since booking with you many years ago, I have always upheld your name as the best travel agents in the industry. Your very fair action over no more charges is very laudable.
    Your service is impeccable and your consultants very friendly and helpful.
    Long may you continue.

  • January 14, 2018 at 1:59 pm

    Very disappointed in Bolsover, my cruise was due to be paid on the 8th January and I paid a supplement for using my credit card. As a past customer I would have thought that the charge could have been waived as it was so close to the cut off date.

    • January 15, 2018 at 4:16 pm

      Hi Geoff, thanks for your comment. All our payments are made direct to P&O Cruises so unfortunately, this credit card fee is out of our hands.

  • January 14, 2018 at 2:46 pm

    For every £1000 paid on credit card i am shaw your company cannot right off the 1.5% it will have to be put some where else if you as a company take for example one million in turnover and it was all credit card at 1.5% that is a masive loss which no comany could take.You will have to put it some where.

  • January 14, 2018 at 4:31 pm

    Will Bolsover Cruise Club still apply the loyalty discount savings?

    • January 15, 2018 at 4:22 pm

      We will still be offering our Cruise Club cashback – I hope this helps clear up any confusion.

  • January 14, 2018 at 6:11 pm

    Thank you for being so straightforward and honest.

    My 1st question is Why Charge in the First Place?;

    And question No 2 is …… why book a cruise (or anything come to that) if you cannot afford to pay for it without having to go down the old Hire Purchase route etc on the old plastic?

    Sincerely hope my text makes sense but I was brought up to not spend what I don’t have etc.

  • January 15, 2018 at 3:44 pm

    Nice one Bolsover – couldn’t be clearer!

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