Wifi & Internet Services

Almost all modern cruise ships offer internet access, with most providing Wi-Fi. Some older ships may lack Wi-Fi, providing internet access through computer stations instead. Computers are available on most ships, either in internet cafes or in positions around the ship.

Internet can be accessed on your own devices such as tablets and mobiles, thanks to a Wi-Fi signal provided to the ship via satellite. Wi-Fi hotspots will be clearly signposted around the ship. Although huge developments have been made in terms of Wi-Fi on board, the signal may be a little slow; you are in the middle of the ocean after all. Bandwidth issues may affect the ability to use certain features such as Skype, VPN or online gaming. Royal Caribbean recently became the first cruise line to announce a new high-speed internet service, which is currently being trialled before rolling out across the fleet.

Internet connection charges can be expensive, so it is worth considering an internet package if you plan on going online regularly. Most cruise lines offer a variety of internet packages, from pay as you go to packages designed for heavy usage, and packages can be bought before sailing or once on board.

Passengers opting to purchase internet packages prior to sailing can usually do so using their cruise line’s cruise personaliser tool. Alternatively, you may contact either your cruise operator or Bolsover Cruise Club who will be able to make the necessary arrangements for you. Gift packages for internet use can always be purchased prior to the cruise for friends and family to use once on board.

To purchase internet packages on board, guests may either visit the internet café and register online or speak to a crew member who will complete the process for you. Cruise lines including Celebrity Cruises and Royal Caribbean include internet packages as part of their loyalty schemes, so always speak to your Cruise Consultant if you are a regular traveller with an operator.

If you do not have an email account but would like to stay in touch with family and friends at home during your time on board, throughout a world cruise for example, an internet manager can assist you in setting an email account up. Contact reception once on board for more information.

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