Home Cruise Reviews Centre Cunard Queen Mary 2 Slightly Disappointed.
Slightly Disappointed.
John Saddler | August 28, 2018 | Cunard | Queen Mary 2
Slightly disappointed on our recent cruise. Although QM2 is an impressive ship, with overall high standards of service, and lovely cabins, a number of features did not meet expectations. The ship’s layout can be confusing. The Queens Room, for instance, was far from being a central feature, is located right at the stern, awkwardly positioned behind the Britannia Restaurant and accessed only by changing deck levels.
Whilst the Kings Court buffet meals were extensive and good quality, Britannia restaurant meals disappointed, with limited choice, small portions and the absolute minimum of entree dish vegetables. Wines seemed overly expensive, despite an extensive wine list selection.
Going ashore by tender revealed an evident lack of crew training, particularly for those helming the boats. Some anxiety and adverse comment arose amongst fellow passengers when crews clearly experienced difficulties arriving and departing both ship-side and ashore in calm conditions.
Overall, it was clear that a ship designed for transatlantic crossings is quite a different proposition from one that is focused on cruising. We will probably revert to our favourite Cunarder, Queen Victoria, for future cruises with this line.
Overall
Service
Condition
Cleanliness
Comfort
Explore Reviews
Or
Latest Reviews
Arcadia
The cruise was not too good. P and O have taken away the things that make the cruise special. Plus… Read more
The Baltic on Ambassador’s Ambiance
The ship and all it entailed was very good, including staff, facilities, food, amenities, shows and comfortable lounge areas. The… Read more
Not worth the price
The start of the process for booking the cruise went really well, moreover to be able to book the excursion… Read more
Iceland adventure
Unfortunately had to be abandoned due to heavy storms.
Good Cruise, Rubbish balcony cabin and NO Customer Service from P & O
Good Ship, crew and food on Aurora No customer service from reception to a complaint, you have to email after… Read more