Home Cruise Reviews Centre Fred Olsen Cruise Lines Balmoral A mixed experience
A mixed experience
G Hale | August 27, 2019 | Fred Olsen Cruise Lines | Balmoral
A lovely ship, great public areas, but the cabin was never properly cleaned on the 9 days we were in the room.
Food is lovely but in the main dining room it is child-size portions. If you are taking a fussy eater like my 85-year-old mother it’s difficult as not much in the way of simple food. The fish was all unrecognisable apart from when we had Plaice one day.
Shows were excellent but little variety. Saw the same magician 3 times on a 9-day cruise, same comedian twice and then just the ship’s troop – who were very good.
Unfortunate in having the only unfriendly and unhelpful stewardess for our cabin after 9 years of cruising. The cabin needed a make over urgently – if that was superior I dread to think what standard looked like!
Assured by Bolsover Travel the cabin had a space for the wheelchair in front of the toilet as in P&O. Totally incorrect- we had to be moved, right next to the gangway in order to have a room where I could get the wheelchair in so there was no point in having paid to choose our cabin. No suitable excursions for the disabled unless you like sitting on a coach for several hours! (We did do the Tuk Tuk ride around Antwerp – fantastic – but why advertised as unsuitable for wheelchair use. I did like Fred Olsen but you need to be familiar with it to get the most from the ship – liked the size of it better than recent cruises on Cunard and Celebrity, but staff perhaps need more trading on Dementia awareness and disability.
Overall
Service
Condition
Cleanliness
Comfort
Explore Reviews
Or
Latest Reviews
MV Arvia MED 14th May – 28th May 2023
This cruise was our 19th with both Bolsover Cruise Club and P&O, Arvia is a nice ship but with 5,400… Read more
Baltic cruise with friends
We normally sail P&O but our friends wanted to take on celebrity. We sailed from Southampton and embarkation was easy… Read more
A memorable experience
Just returned from a fabulous two weeks on Arvia sailing to the Med. The ship is beautiful in every respect… Read more
The best of the best
We have cruised for many years with Cunard, P&O, Celebrity, Princess, Regent and Viking. Our cruise on the Silversea Moon… Read more
Med Cruise Arvia
Not the best cruise i have been on to may things going against the older generation of people who have… Read more