Fabulous Azura – what a breath of Fresh Air
John Thompson | August 8, 2014 | P&O Cruises | Azura
We have been on 30+ cruises many with P&O. Over the past 5 or so years we have noticed a marked decline in quality of Service, Food, Staff/Crew attitude and the general whole cruise thing. (probably since the introduction of automatic Gratuities (which I always have removed from my account during the first day or so)).
Last year we sailed on Ventura and resolved not to sail with P&O again as everything was so bad, including raw pork and no apology. Anyway, Azura was going where we wanted to the Greek Islands and most of the destinations were new to us. So even though it was during school holidays when we always stay at home we booked for the cruise.
What a difference to Ventura and others before – more like the great service we used to get on Oriana. Everything was brilliant and as a bonus we were allocated Freedom dining as we booked late. Never had it before and now it will always be our preferred option – great service, great food and times to suit ourselves with a wide variety of nice companions.
The Captain was excellent and probably the exceptional cruise was all down to him – these things start at the top and filter down.
The cruise Director Benny was omnipresent. She was cheerfully present at some time in ‘seemingly’ everything that was happening. The finest cruise director we have ever met on any cruise line. Very well done Azura.
The only criticism goes to the designers of both Ventura and Azura – they should be forced to sit for a period of time in all the inside seating they provide. Same applied to show and film venues which are often uncomfortable with difficult lines of sight when full.
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