Restrictions on mobility scooters on board

We were unable to get an adapted cabin so my husband could not use his own mobility scooter which folds up to suitcase size. However, he was allowed to hire a battery-driven wheelchair from Mobility at Sea to use with a standard cabin. The wheelchair was bigger and heavier than his own scooter and took up more space in the cabin than his own scooter. At a charge of £240 for 12 nights are we being cynical that goalposts get moved when money is involved?

According to P&O t’s & c’s scooters pose a safety risk in standard cabins which may hinder easy access. My husband’s scooter easily can be stored in the dressing area of a standard balcony on Azura or Ventura. We feel we have been penalised for requiring a mobility aid.