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Britannia cruise
Malcolm teear | May 26, 2017 | P&O Cruises | Britannia
We were first of all disappointed that p and o cancelled the trip to Gibraltar and replaced it on the last day of the cruise with gurnsey.. We had previously booked shore excursion from Livorno which was cancelled.The shore excursion to monte carlo was cancelled due to weather conditions and replaced with a night in Barcelona and a cocktail party,(free drink),generally a poor substitute.we consider that the cruise and pre cruise arrangements were poor ,and think that due to the poor organisation the ship could have called at a French port or a Portugal port on the way home.
The cruise was ok but we feel cheated with missing out on two main ports,(Gibraltar and Monte Carlo) and p and o did not deliver a cruise to the value of the money we paid.No doubt p and o will say what occurred was in accordance with their terms and conditions,it does however not change the fact that they have a dissatisfied customer
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