Brenda Davidson | September 25, 2022 | P&O Cruises | Iona
P&O does not provide the cruise experience it used to. Iona is a beautiful ship but it’s too big all the special luxury touches have gone, not enough staff, they are too busy to interact with the passengers. I refused to use the app for meals and entertainment. I was supposed to be on holiday, I wasn’t going to spend it on my phone just to get a meal. Speciality restaurants were fully booked for the duration of my cruise to the Fjords. The headliner’s always deliver an excellent show but other entertainment and resident bands were way inferior to P&O of the past. My family have booked us on Arvia in 2024 if the quality has not improved, I will not sail with P&O again after sailing with them for the past 15 years or so. Iona is the first P&O ship I have been on that does not man the buffet area to ensure hand washing is done. I was flabbergasted at this so soon after coming out of a pandemic, such a disappointing cruise.
Be prepared to manage your expectations.
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