Hannah | October 27, 2021 | P&O Cruises | Iona
Entertainment was good and food options were good. Staff were amazing, very helpful and friendly. However I went on this cruise to relax. The sun dome pool area had no atmosphere other than screaming children and every single hot tub on the ship was cold. There are no age restrictions on the hot tubs so they were constantly full of children who kick you, spit at you and generally can’t keep still or quiet. Not once when I sat in one of the cold tubs was I able to relax; in fact I left feeling even more stressed than when I got in. Some people were even forcing young children to get in the hot tub when they didn’t want to and then just allowing them to cry and scream with no regard for the other guests. I did speak to reception about the temperature of the hot tubs and was told it will be fixed but they never warmed up. So I ended up with not very much to do in the daytime since I’d hoped to spend my week lazing around in the hot tubs. I don’t know if this lack of age restrictions is a P&O wide policy. I hope not as this was my first experience with P&O and I’m also scheduled to cruise on Aurora next year which I’m now dreading. I’ve cruised with RC and MSC previously and always been impressed and had the best time. This experience has really put me off P&O.
Drop in standards on P&O cruises
This is the second cruise with P&O I have been on since cruising restarted and both times have been disappointed… Read more
Glad to be back on the sea!
Just got off Ventura after 12 days in the Med. Missed 2 ports due to bad weather. Lots of new… Read more
The Iona ship is extremely big and I thought the signage all over the ship was extremely poor and found… Read more
We had a wonderful time on Cunard Queen Elizabeth such a beautiful ship We were very well looked after by… Read more
Food in restaurants not up to P&O standards. Could not book a time for restaurants. Plenty of seating in shows.… Read more