Cruise Reviews Centre

We have 5883 unbiased genuine customer reviews for over 235 cruise ships here in our customer cruise reviews centre. Each of the reviews has been written by our fantastic customers so what you get is a totally unbiased view of each cruise ship. Don’t forget to share your latest cruise experiences with others by writing a review yourself (no registration is required!). By sharing your cruise reviews, you will be helping other cruisers to find a wonderful cruise adventure.


Standards-P&O Cruises | Azura Reviews

This is 3rd time on this ship and we feel the standards have dropped. One night asked for cheese & biscuits, there were 3 small pieces of cheese to chose from. Years ago the waiters served from one side, cleared from another, as it should be, now it was served to two people from one side. You could never find a waiter on deck to order a drink, so they have cut down on staff. Our cabin steward was …
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By Pat on 24 January 2020

New Years CruiseP&O Cruises | Ventura Reviews

The ship was beautifully decorated inside, especially the atrium! The atmosphere was amazing on top deck for the “New Year’s Eve Party Ventura Style” …. from the countdown and watching the fireworks over Hamburg’s skyline to dancing the night away!

I sailed alone with a two-year-old and could not thank the staff enough for their patience and help. The kid’s club was better than nursery back home…
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By Lauren on 20 January 2020

Tired ship-P&O Cruises | Azura Reviews

This was our first time on Azura having previously been on Britannia. We were on the ship over the New Year. Azura was very tired and is definitely in need of the refit that it due in April. A lot of areas including some cabins need attention. I think that the staff must be fed up with people commenting because some of the time they are just not interested. We had to have our meals on the Orientia…
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By Lisa Patrick on 20 January 2020

Lovely cruise as everP&O Cruises | Ventura Reviews

Been on several of these short New Year cruises with P&O (and 20 plus cruises in total with them), they are a nice boost to the post Christmas blues.

Embarkation seems to get swifter each time we go, we were on in 15 minutes and cabins ready with luggage waiting for us.

Nice to see familiar staff faces and to be remembered.

Excellent Dance Intructors made the evenings fun such that we only did one…
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By Martin Axon on 20 January 2020

Small ship usual RCI high standardsRoyal Caribbean International | Serenade of the Seas Reviews

This was the smallest ship we have cruised on but the standard and quality experienced previously with RCI was still of a very high standard. If we had to criticise one area that we found service was poor would be the sunbathing area on the top deck, previously on our cruises there has been a iced trolly service, serving cold drinks all around this area, this was not available on this ship and unf…
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By Mark & Julie on 20 January 2020

Not quite the cruise that we expectedCunard Line | Queen Mary 2 Reviews

We travelled from Southampton on 15 December 2019 to New York, then on to the Caribbean, back to New York and returned to Southampton on 10 January 2020. Overall we enjoyed the cruise. The food was good, but not outstanding, the meal on Christmas day was a disappointment but New Years Day was much better. The entertainment, lectures etc. were also good. The service was very good in the restaurants…
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By Ian Pearce on 20 January 2020

Ocean Medallion-Princess Cruises | Caribbean Princess Reviews

We have just read the article in “Into the Blue” January 2020 and thought we would set the record straight as someone who had used Ocean Medalion recently.

The Caribbean Princess is now fully converted to Medallion Class. We thought we would try out the system to see what difference it made to our holiday. The answer was not much. To be fully compliant you can download the Ocean Ready app before y…
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By Stephen Meys on 16 January 2020

Good could have been better-P&O Cruises | Oceana Reviews

First time we did Christmas and New Year cruise it was good but the ship is long overdue for a refit, we spent more time waiting for lifts than anything else.

Crew and waiters superb dealing with nora virus.
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By Edward Self on 16 January 2020


Christmas CruiseP&O Cruises | Oceana Reviews

Congratulations to P&O & the crew of Oceana for an excellent Christmas Cruise. On boarding the ship certainly had the wow factor as you entered the Atrium with the superb Christmas Decorations. The crew did well to deal with the 4 hour late arrival from the previous cruise and the Norovirus outbreak about two thirds of the way through. Our first Christmas Cruise in 25 years of cruising proved very…
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By Bob Chalmers on 16 January 2020

Christmas in the Caribbean.P&O Cruises | Britannia Reviews

So enjoyable. An amazing cruise. Lovely Christmas decorations adhorned the ship, warm friendly atmosphere from cruisers and staff. Christmas lunch very traditional and festive. Two New Year celebrations, one UK time, one ships time. All crew whatever their position were professional and courteous, Captain Robert Camby heads a happy ship.

Just one small criticism the entertainment, at times less th…
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By Jenny Jefferson on 16 January 2020

Christmas Cruise-P&O Cruises | Britannia Reviews

Very good atmosphere and Christmas Spirit Very nice ship airy and plenty of space to move about .Staffing in the restaurant especially at Christmas and New Year dinner needs better organisation. Excellent staff and friendly and helpful. Cruise very enjoyable but Tours limited in number of passengers for size of ship and some expensive for what they offer. Aruba Beach and sights on the decorated Bu…
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By Yvonne Johns on 16 January 2020

Christmas and New Year cruiseP&O Cruises | Britannia Reviews

Having been on different cruise lines and ships (30+) cruises in all this was certainly as good as any of them.

As mentioned in other reviews no central staircase is a pain and not being able to walk around the promenade deck is a shame but generally this ship is as good as others. We enjoyed this cruise the staff were helpful and good food and entertainment. In the buffet they have removed the tr…
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By Malcolm Richards on 16 January 2020

Christmas / New Year CruiseP&O Cruises | Britannia Reviews

First time aboard Britannia. Our preference is smaller ships but did enjoy all that Britannia has to offer. We were very impressed with the dinning experience (both food and service) but frustrated that the wine waiter had so many tables to mange: he did not have the time to give, to manage the tables as he is so capable of providing excellent service (our first night we did not even get a drink).


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By Terry Howard on 16 January 2020

Carnival Has Ruined P&O.-P&O Cruises | Aurora Reviews

I have travelled on Aurora since it was a new ship and have reached Baltic level of the Penisular Club. Just returned from the Christmas cruise.

Worst cruise ever. Since Carnival took over P&O standards have steadily dropped. The nice touches of P&O have been steadily vanishing. A flower for the ladies with a small box of chocolates on formal nights, quality party poppers at Christmas, having to a…
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By Brian Foreman on 16 January 2020

New Years CruiseP&O Cruises | Ventura Reviews

New Years cruise to Hamburg and Bruges. Overall we had a very enjoyable cruise. This was our 3rd time on Ventura and our 6th time on P and O. It was our 16th cruise and for the first time we had an inside cabin as it was only a 5 night cruise.

The bed was very comfy and the room was good. We had Freedom Dining and never had to wait too long for a shared table. The food choice was excellent and we …
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By Gerard O'Brien on 16 January 2020

Christmas and NY Cruise to CaribbeanSeabourn | Seabourn Odyssey Reviews

On the whole, we had a wonderful time on this cruise

It featured a great itinerary, in particularly Cartagena and Bonaire.

We met some lovely people, including a couple who had also booked through Bolsover and another family who lived 3 miles from us.

The friendlines of the passengers was such that you could not walk more than 10 yards without having a conversation.

The food was definately not as …
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By David Salmon on 16 January 2020

New Year Cruise 29th December-P&O Cruises | Ventura Reviews

On the evening of sailing we were surprised to be told there was no service without explanation. There were no flannels in the bathroom

We booked a three section trip around Hamburg which turned out to be a major disappontment. particularily the third section, the guide informed us that on New Years Eve all shops and cafes and public toilets close at 2pm. This left with nothing to do for over an h…
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By Susan Covell on 16 January 2020

Christmas Cruise-P&O Cruises | Oceana Reviews

Overall we were very pleased that we had our Christmas and New Year on this ship. We booked late and therefore our cabin choice was limited. We were accommodated above Starlights and could have spent time up to 2330 listening to shows or rehearsals. Our cabin toilet flush system worked intermittently the whole of our cruise which was disappointing. Is there a problem in this area? ‘D’ deck port af…
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By J G Dyson on 16 January 2020

Christmas in the Canaries 2019Fred. Olsen Cruise Lines | Balmoral Reviews

We had a lovely cruise as always with Fred.

Staff are very friendly and polite.

Food good,entertainment could have been more varied, too much dancing acts.

We have booked again for this year.
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By Mrs Kath Gregory on 16 January 2020

Xmas cruise-P&O Cruises | Arcadia Reviews

Lovely cruise. Staff levels especially in dining rooms need to be sorted. Rushed off their legs. Had to wait for table but not really a problem. At certain meals we had to wait ages to give our order and then ages to get meal. Not the fault of the waiters etc. P&O please take note. Only other gripe is the cost of the trips. We had to pay £70 for a twenty minute bus ride and return for 2. Guide on…
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By JILL Latham on 10 January 2020

EnjoyedP&O Cruises | Azura Reviews

We really enjoyed our cruise the food was excellent as was our cabin steward Vincy and Gerald and Chris in the glass house they all really looked after us so well.

Yes I agree the ship is a little tired but it was clean and comfortable.

We only went to two shows one was ok but the other wasn’t as good as we hoped.

We had taxis to beaches which were reasonable priced and the beaches were lovely. Ou…
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By Linda Scott on 10 January 2020

AMAmora Christmas Markets on the Rhine cruiseAMAWaterways | AmaMora

Absolutely superb trip. Fabulous new boat with top American service. Nothing too much trouble. Food excellent with ample choice. Couldn’t fault the crew. Good choice of trips each day with excellent guides.

Will definitely use AMA again.

 
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By Barry Lawson on 10 January 2020

Xmas Cruise-P&O Cruises | Arcadia Reviews

Excellent cruise – first time as a solo cruiser – had a fab time. The only observations I have were that there were not a lot of xmas decorations expected more.

Also the entertainment was not as good as other cruises I have been on. The shows were lacking – very loud and the girl singers not good. The bar entertainers
were mixed. The ship was in port quite a lot and sometimes when they had the doo…
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By Joan Clements on 10 January 2020

Beautiful vessel.Oceania Cruises | Insignia Reviews

Oceania food is very very good. Service attentive, albeit a little slow. Suites very thoughtfully laid out and Room Service quick and good.

Buffet very small in comparison to most ships. Pool rather small for number of Pax.

Shore Excursions expensive and the people selling them have little information on the Tours they wish to sell which is extremely disappointing. My main two complaints are only …
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By C. Cordwell-Fry on 06 January 2020

Dissapointed-P&O Cruises | Azura Reviews

This was our fourth time on this ship and we have to say that the standards have definitely dropped, firstly allowing people into the restaurants with vests on and allowing them to keep their caps on while having lunch, it is a total lack of respect and staff should have the right to refuse them entry, never before on any of our past cruises have we seen this happen the problem is once you drop yo…
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By Elaine Caveney on 06 January 2020

Christmas cruise-P&O Cruises | Azura Reviews

Having been on the Azura in 2018 we noticed that the ship was looking a bit tired but understand that it is due a refit later this year. I have to agree with previous reviews regarding the entertainment and standards generally. The entertainment has definitely gone downhill . The sail away parties were very poor. They had even stopped having flags to wave on the final sail away which was always a …
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By Martyn Dodds on 06 January 2020

Incredible serviceSeabourn | Seabourn Ovation

We sailed on the Ovation from Dubai to Singapore. It was our second Seabourn cruise and was just as good as the first. The staff really work hard to give you the trip of a lifetime. With about 500 passengers there is plenty of room at the pool and in the restaurants. The standard of cuisine is very high and caters for all tastes. During our time on board it was my birthday and the maitre d’ orga…
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By H Collerson on 02 January 2020

Fantastic 35 day cruise on OceanaP&O Cruises | Oceana Reviews

This is one of the nicest ships I have been on, the staff are friendly always smiling and very happy to help. The Captain kept everyone informed of what was happening re bad weather and the fact we would be altering or first port of call, this continued when again we had to alter our port of call due to weather and when we had a medical emergency, we all knew what was happening ,
The food in all a…
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By G Gaskell on 02 January 2020

Central America and Caribbean. 17Nov-22DecP&O Cruises | Oceana Reviews

35 Night cruise was BRILLIANT BRILLIANT.From the captain down to the maintainance people everyone was friendly.Food was plentiful and lovely cooked.The ship and entrainment were good lot of work going on but it didn’t get in your way .Places we visited were good it was our first in that area and first time doing 35nights the holiday seemed to go quick. We could not find fault.Going we could not …
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By Mrs C Robinson on 02 January 2020

AmazingP&O Cruises | Oceana Reviews

We recently returned from 35 nights on the Oceana, which was truly amazing. The captain the entertainment manager and his team along with all the wonderful hard working staff who worked so had to help all the customers have such a great experience and holiday.

Thank you so so much
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By Sandra babbings on 02 January 2020

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