Will Fuel Supply Issues Affect Flights for Your Cruise Holiday?

We are aware of recent media reports regarding aviation fuel supply and the potential for disruption to flights in the UK and beyond.

At present, there is no confirmed impact to any of our customers’ cruise holidays or flight arrangements. However, we understand that headlines around flight disruption and fuel shortages can cause concern, particularly when you have a holiday planned.

As part of our ongoing commitment to your travel experience, our team is actively monitoring the situation and remains in close contact with our airline partners. This allows us to stay fully informed and respond quickly should anything change.

Behind the scenes, we are continually reviewing developments and discussing contingency plans where necessary. Our approach is always proactive, with a clear focus on ensuring you are able to travel as planned, or that suitable alternatives are arranged quickly and efficiently if required.

Our priority is simple: to get you on holiday. If any changes arise that affect your booking, we will contact you directly with clear guidance and support.

We have extensive experience managing travel disruption. During COVID, customers with Cruise & Stay holidays were refunded promptly, without the prolonged delays seen elsewhere in the industry. More recently, during disruption in the Middle East, our dedicated Cruise & Stay support team and senior staff worked quickly to arrange alternative travel plans, helping customers continue their journeys and reach their destinations with minimal disruption. Where holidays were impacted, bookings were reviewed and reworked wherever possible.

This level of support is underpinned by the protections and service standards we provide as standard. All bookings are fully protected through ABTA and ATOL, and our customers have access to a 24-hour emergency phone line while travelling. Should changes ever be required, we do not charge administration fees, only any costs applied directly by the travel providers. At this time, we are not planning to introduce any fuel surcharges, although we will continue to monitor the situation closely and keep this under review.

For now, there is no action required. There’s no need to contact us at this time, as we are monitoring everything closely and will be in touch if needed.

We will continue to monitor developments closely and will share any meaningful updates here on our website.

Flight Disruption & Cruise Holidays: Frequently Asked Questions

Will fuel shortages affect my cruise holiday flights?

At this time, there is no confirmed impact on flights for upcoming cruise holidays. We are closely monitoring the situation and will contact you directly if anything changes.

Could my flight to join a cruise be cancelled or delayed?

There is currently no indication of widespread disruption. However, if any changes do occur, we will work closely with our airline partners to arrange suitable alternatives and minimise any impact on your holiday.

What happens if I miss my cruise due to a flight delay?

In the unlikely event of disruption, our team will act quickly to find the best possible solution, whether that’s alternative flights or arrangements to help you rejoin your cruise itinerary.

What support will I receive if there is disruption?

You will be supported by our experienced team throughout. This includes direct contact from us, assistance with alternative arrangements, and access to a 24-hour emergency phone line while travelling.

Is my money protected if something changes?

Yes. All bookings are fully protected through ABTA and ATOL, giving you financial protection and peace of mind.

Will I be charged if changes are needed?

We do not charge administration fees for making changes. Any applicable costs would only be those set by the airline or travel provider.

Do I need to contact you about my booking?

No, there is no need to contact us at this time. We are monitoring all bookings proactively and will reach out directly if your holiday is affected.

Are cruise holidays still safe to book with potential flight disruption?

Yes. Cruise holidays, particularly Cruise & Stay packages, offer a high level of support and protection, with flights and itineraries managed together for added peace of mind.

Where can I find the latest updates?

We will publish any important updates here on our website as more information becomes available.