Destroyed for me

Cruise Line
Cunard
Rating
Written by
Roger Stevens
Sailed as
Group
Published
Queen Anne

Ratings by Category

Cabins

Food & Drink

Entertainment

Fitness & Recreation

Service

Accessibility

Cleanliness

Value for Money

I rang room service asked for a bottle of whisky I was told that I had to buy 12 mixers I told them I did not want mixers just the whisky they then pressured me to buy mixers and I still insisted I only wanted the whisky a few minutes later the phoned us and told us we could not have the whisky without the mixers I WAS A SOLUTELY DISGUSTED we have been cruising for 30 years and done 62 cruises and never even refused whisky before It gets even worse I reported the fiasco to the beverage manager who said he would look into it and get back to me HE NEVER GOT BACK TO ME HE CLEARLY IS NOT CAPABLE OF DOING HIS JOB AND THIS IS

Every thing else about the cruise was good

This experience with room service spoiled the whole cruise
We will not be cruising with cunard again

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