Dream Holiday – Not
Peter Wright | September 2, 2013 | Princess Cruises | Ruby Princess
The specially requested sleeping arrangements were beyond a joke. We requested a third bed and we were advised they had only three cabins where this was possible, we booked one of them. On arrival in cabin, steward unaware of request, he had made up a pull down bunk. We explained our request and he fetched what we were told would be a roll out bed, which turned out to be a fold up, what we call Z bed. We had paid good money to spend two weeks on an uncomfortable fold up bed. The steward put the bed up but to accommodate it he had to move furniture out onto the balcony, this doesn’t seem like one of the three cabins which can accommodate a third bed.
Early next morning nature called. Horror, the toilet would not flush and the water would not stop filling the toilet bowl. There was toilet waste everywhere, the waste and water flooded out of the bathroom into the cabin. Passenger services were contacted, an officer arrived, toilet still flooding, he arranges for cleaners to come and clean up after an engineer turned water off. I asked where could we go to get washed and dressed and use a toilet as I was told they had no spare cabins, the reply “you will have to use public toilets”. A member of our group has obvious special needs but even so we were to use public toilets. A blower was set running in the cabin for 10/12 hours, it was so loud, we couldn’t rest. We were advised that as well as our toilet malfunctioning, quite a number of other cabins were experiencing problems with their toilets too. The smell round the ship was stomach churning. The carpet stank and a couple of days later they decided to completely replace the carpet. To give you an idea of what the carpet smelled like, it was like a large wet dog.
Other passengers shared with us their “bathroom horror” stories, but that’s not for me to report on here. The smell around the ship was worse in certain areas and and other areas of cabins were affected at different times.
The entertainment was, in our view, poor. We have cruised for 15 years and do have something to compare with. In two weeks there was only three productions in the theatre where the dancers put on a show. The comics material was aimed at the American guests, most of their material went over our heads. There was one though who was an observational comic and his material applied wherever you were from.
The television information system was poor.
The food was excellent.
Canaries 14 day Cruise 12th to 26th November 2022 on Ventura. Rather disappointing.
Hated the new booking app for dining and Arena Theatre. Cabin visited only once per day for cleaning, no chocolates… Read more
P&O Ventura N231 Canaries
Sadly this cruise did not match up to the usual standard of P&O. I have my fingers crossed that the… Read more
Iona Canaries Cruise
Good second cruise on P & O's Iona to the Canaries this time. Enjoyed the food and entertainment. I was… Read more
canaries 12 nov 22
Not enough staff in the restaurants and bars always waiting to be served. Cold in the theatre, cinema, restaurant.
Iona for me
We loved Iona, especially all the new technology in the theatre and with the automatic doors, no more trapping you… Read more