Dream Holiday – Not
Peter Wright | September 2, 2013 | Princess Cruises | Ruby Princess
The specially requested sleeping arrangements were beyond a joke. We requested a third bed and we were advised they had only three cabins where this was possible, we booked one of them. On arrival in cabin, steward unaware of request, he had made up a pull down bunk. We explained our request and he fetched what we were told would be a roll out bed, which turned out to be a fold up, what we call Z bed. We had paid good money to spend two weeks on an uncomfortable fold up bed. The steward put the bed up but to accommodate it he had to move furniture out onto the balcony, this doesn’t seem like one of the three cabins which can accommodate a third bed.
Early next morning nature called. Horror, the toilet would not flush and the water would not stop filling the toilet bowl. There was toilet waste everywhere, the waste and water flooded out of the bathroom into the cabin. Passenger services were contacted, an officer arrived, toilet still flooding, he arranges for cleaners to come and clean up after an engineer turned water off. I asked where could we go to get washed and dressed and use a toilet as I was told they had no spare cabins, the reply “you will have to use public toilets”. A member of our group has obvious special needs but even so we were to use public toilets. A blower was set running in the cabin for 10/12 hours, it was so loud, we couldn’t rest. We were advised that as well as our toilet malfunctioning, quite a number of other cabins were experiencing problems with their toilets too. The smell round the ship was stomach churning. The carpet stank and a couple of days later they decided to completely replace the carpet. To give you an idea of what the carpet smelled like, it was like a large wet dog.
Other passengers shared with us their “bathroom horror” stories, but that’s not for me to report on here. The smell around the ship was worse in certain areas and and other areas of cabins were affected at different times.
The entertainment was, in our view, poor. We have cruised for 15 years and do have something to compare with. In two weeks there was only three productions in the theatre where the dancers put on a show. The comics material was aimed at the American guests, most of their material went over our heads. There was one though who was an observational comic and his material applied wherever you were from.
The television information system was poor.
The food was excellent.
First time on Ventura
Decided last minute to go on the Spain, Portugal and Canaries cruise as we have a longer cruise booked on… Read more
New ship Iona
Decided to try Iona from 18 until 25 September on a staycation. Arrived at Southampton with Eavesway and straight for… Read more
November in the Med
Boarding arrangements were very efficient, on ship covid controls were well thought out and reduced numbers made for a very… Read more
While doing the 2 minutes silence they played music people were getting in pool wearing crocs that they had been… Read more
Drop in standards on P&O cruises
This is the second cruise with P&O I have been on since cruising restarted and both times have been disappointed… Read more