Home Cruise Reviews Centre Princess Cruises Sapphire Princess Not good enough
Not good enough
Elizabeth Cameron | January 21, 2019 | Princess Cruises | Sapphire Princess
Incomplete information provided on all sales materials – failing to advise that their glass floor “Sea Walk” heavily utilised by all guests – shadow balconies at levels 14 and 15. So paying for a private balcony and unable to use it during the whole trip! Food and service in all three “speciality restaurants” excellent, unfortunately not the same in other main dining areas. Food continually served cold, and massive inconsistency of service, which went from poor to average. Guests certainly not at the centre of their attention. Need to revisit training and entertainment poor.
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