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The ship felt tired and disappointing

Cruise Line
Cunard
Rating
Written by
Christopher Turpin
Sailed as
Group
Published
Queen Victoria

The trip was very much a disappointment.

The staff were very friendly and for the most part very helpful.

We found the entertainment lacking and the food in the main dining room very hit and miss.

But our main problem was cabin comfort.

The mattresses were completely worn out and after our first night we reported the issue to both the cabin steward and reception desk.

When we returned later that da a mattresses topper had been put on the worst of the two beds.

We raised the issue again and after three nights the mattresses were changing for now ones.

The mattresses topper was left on the bed.

After two more nights as the new mattresses were fine I took off the topper and to my amazement I found something which looked like it had come out of a skip.

It was eventually removed from our cabin two days later.

If only I could add a photo to this review.

Having done over sixty cruises each and both being Platinum members with Cunard I doubt we will be booking with them again.

Cunard Ship Reviews