Having booked a suite on Azura 20 months before our cruise for a special occasion we had requested 1st sitting dining on a Select fare but were allocated freedom dining on board and despite our complaint to the restaurant manager we were not allocated what we had paid for and received written confirmation of.
On our return we made a written complaint which took seven weeks for a response and this following several reminders from ourselves and Bolsover who actually got a response for us.
Thanks Bolsover.
We have been given a small amount of Future Cruise Credit for the spoiled special occasion cruise.
The food was not as good as our previous cruises on Azura and entertainment average, compared to our last cruise on Britannia which was excellent.
P&O should look after their loyal clients better