I have previously cruised with P&O and Fred Olson but Saga was in another league.
I could not find any fault with anything.
The ship was new and we all had a balcony.
The food was superb.
The entertainment was good..The crew were efficient and helpful.
Our cabin was cleaned twice a day with clean towels.
Insurance and travel to the ship were included also 4 excursions, All drinks were free and I attended Craft and jewellery making and again there were no costs for the painting kit (£24) on P&O also no costs for the items of jewellery I made..
The excursions were good.
Obviously the passengers were over 50 years of age and the entertainment finished at midnight.
Saga is expensive but when you do the sums in the long run there is very little difference between them and the other companies I have travelled with.