Overall we enjoyed our cruise but there was plenty to complain about.
The cabin clearly hadn’t been cleaned, the carpet was badly stained, the tv didn’t function, the hand basin plug didn’t seal, the shower curtain was too short and subsequently allowed water to flood the bathroom, there were frequent cooking smells coming from the air conditioner and there were previous cruisers belongings left under the bed.
The cabin stewardess admitted she was new and inexperienced and commanded a poor level of English.
She didn’t seem to know the basic expected daily requirements without being asked.
We formally complained on day two and the hand basin issue was resolved the next day but all other issues remained and we managed to get the tv functioning ourselves although the technician did arrive later.
The head of housekeeping visited and apologised and offered us a bottle of wine as compensation! The food and waiters were excellent throughout and the entertainment was first class.
Disembarkation was a complete nightmare with no room to manoeuvre in the luggage hall; the ship seemed to be releasing far too many people at once which caused an inevitable backlog.
We didn’t let these issues spoil our cruise but it definitely is the worst one we’ve experienced!