The cruise was shortened and then cancelled.
Therefore a 20% discount given on a present cruise, but only to be given if I book a further cruise.
This is sheer blackmail.
Additionally, the ship was cold and draft.
The pools were cold.
The food was only there for the ill-health-minded passenger.
I had to complain about the highly calorific, low fibre and high in sodium breakfast menu.
Not everyone is happy to feed on Danish pastry and Muffins in the morning.
Lack of fibre and sugar-free yoghurts desserts etc.
The Earl Grey tea soon ran out.
This cruise was geared for American passengers.
The sauna is free on other ships.
We paid for a mouldy steam room which I complained about on every occasion.
The Spa doctor had no idea how high the temperature in either of the heated rooms were.
I raised the issue of warm showers regularly.
A sauna requires a cold shower.
Hermesis! Was the Spa doctor medically trained? I referred to basic physiology.
I cannot see that credence was given to my concerns.
On day one of our sauna experience a woman came out in tears stating that regular rest couch blocking with towels took place resulting in a fraquard.
I also raised the issue of hand hygiene.
Barely anyone could wash and then use disinfectant.
The food in the restaurants were not warm at times or of lower quality cooking.
In short, I am dissatisfied.
I accept that the weather cannot be planned and I am grateful for the discount, not, however, the fact that it is subject to purchasing a further cruise.
The room service, however, was good and very polite.
I noted though that the service all over relaxed over the last 2-3 before disembarking.
I am hoping that some arrangement regarding the discount can be had!